Employee Relations Partner
Join ElevenLabs as an Employee Relations Partner to lead sensitive people cases in a rapidly growing AI company.
Posted by employer 6 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 1 day ago
What you'll build
- Lead formal performance processes
- Run investigations into misconduct allegations
- Manage disciplinary and exit matters
- Triage incoming cases with People Partners
- Build playbooks and training
Must have
- Hands-on experience leading employee relations cases
- Strong judgment and discretion
- Solid working knowledge of employment law principles
- Skilled in writing clear documentation
- Comfortable building process
Nice to have
- Experience supporting globally distributed teams
AI in the day-to-day
We use AI to move faster with higher-quality results across the whole company.
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Benefits
Joblaze summary
The Employee Relations Partner at ElevenLabs is responsible for managing complex employee cases, including performance issues and grievances, while collaborating closely with legal teams. This role requires a strong understanding of employment law and the ability to navigate sensitive situations with discretion and fairness. Ideal candidates will have hands-on experience in employee relations within fast-paced environments and a knack for building processes as the ER function is being established. As the first hire in this area, the partner will play a crucial role in shaping the team's approach to case management and risk reduction.
Joblaze insights
- Listed 2 days ago — first seen on Joblaze November 7, 2026. Last confirmed on ElevenLabs's careers page November 9, 2026.
- This exact title is also open at 1 other location at ElevenLabs: Remote.
Quick facts
- Is the Employee Relations Partner role remote?
- Yes — ElevenLabs lists this as a fully remote position.
- What seniority level is this role?
- ElevenLabs targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Employee Relations Partner role at ElevenLabs.
From the original posting
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
About the role
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early.
As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time.
This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working.
This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments.
You will
Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners.
Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome.
Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal.
Partner with in-house employment counsel and, when necessary, outside counsel to assess risk.
Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time.
Keep the case log and report on patterns, risks, and trends by team, region, and case type.
Build playbooks, templates, and training that raise lead capability and cut avoidable cases.
Build out a self-serve ER flow for leads, so that common ER cases become scalable.
Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows.
Requirements
Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company.
Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel.
Skilled in writing clear, defensible documentation and coaching leads through hard conversations.
Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour.
Comfortable building process as well as running cases, as the ER function is still being built.
Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus.
Location
This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe.
#LI-Remote
Standard company text repeated across ElevenLabs's postings is omitted here.