Engagement Lead, Future Platforms | Housing

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

The Future Platforms Team - Executing on EliseAI’s Future Products

The Future Platforms team is responsible for executing on the next generation of AI products and business lines. This team will blend go-to-market, product, operations, and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market leadership.

Our goal is to take Elise from agentic AI to truly end-to-end autonomous operations, fundamentally transforming how housing operators run their businesses and how residents experience their homes.

Future Platforms will operate as a startup within a startup, run like a Seed or Series A company but with the capital, resources, and market access of a well-funded Series E, deep C-suite involvement (CEO, CRO, CSO, CTO) and founder-level ownership from day one.

About The Role

As an Engagement Lead on the Future Platforms team, you’ll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to live, adopted, business-impacting deployments. This is a cross-functional, high-autonomy role that sits at the intersection of product, strategy, and execution.

You’ll act as the primary driver of engagement success: building alignment across complex customer stakeholder groups, guiding high-stakes implementation and workflow decisions, and coordinating tightly with Product and Engineering to translate real-world needs into clear requirements and shipped improvements. Because this platform is early-stage and scaling quickly, you won’t just run engagements—you’ll systematize how we do them, building repeatable playbooks, processes, and systems that let us scale rapidly without losing quality.

This role is ideal for someone who wants to operate like a founder: comfortable with ambiguity, strong in stakeholder management and execution, energized by building internal systems that scale, and willing to do whatever it takes to drive customer outcomes.

Key Responsibilities

• Own engagement success end-to-end: Serve as the primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization; ensure outcomes, timelines, and stakeholder alignment

• Support sales and expansion: Participate in later-stage sales and pre-sales discovery to set up successful engagements; help scope realistic engagements and identify follow-on opportunities

• Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product constraints, and adoption choices

• Run the execution motion: Maintain multi-threaded project plans under ambiguity; coordinate across internal teams and external stakeholders; create clear operating cadences, risk tracking, and launch readiness

• Configuration and launch: Collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption

• Inform and support product development: Partner with Product/Engineering to define net-new product workflows and requirements and help shape the product roadmap—based on scoping learnings, customer input, and real-world usage

• Build the scalable playbook: Turn lessons from engagements into repeatable processes, templates, and systems—improving speed and quality as we scale

• Attract top-tier talent to join our driven team

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

We’re looking for intensely driven, founder-minded leaders who want to test themselves and build something transformational. You likely have:

• 5–8 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high-growth startups

• Strong technical intuition, demonstrated by STEM degree or equivalent technical background

• Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments

• Proven ability to independently manage complex projects end-to-end in a client facing setting

• Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders

• Ability to operate creatively and flexibly while maintaining sharp attention to detail

• Willingness to travel ~1x per month for ~3 days

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

• Equity in the company

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Unlimited vacation and paid holidays

Job Compensation Range

The salary range for this role is $190,000 - $250,000 USD/CAD. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.