Is the Engineering Manager, Journeys role remote?

It's hybrid — Attentive Mobile expects some on-site time in New York, NY.

What's the salary range?

Attentive Mobile lists $227,000–$270,000 for this role.

How much experience is required?

At least 7 years of relevant experience for this Engineering Manager, Journeys role.

Where is the role based?

Attentive Mobile is hiring for this position in New York, NY.

What's the tech stack?

Joblaze extracted these technologies from the posting: AWS EKS, Apache Pulsar, Datadog, DynamoDB, GraphQL, Helm.

What seniority level is this role?

Attentive Mobile targets lead candidates for this position.

Is this full-time or contract?

Full-time for this Engineering Manager, Journeys role at Attentive Mobile.

Engineering Manager, Journeys at Attentive Mobile

Joblaze summary

The Engineering Manager for the Journeys team at Attentive oversees the development of systems that facilitate automated customer communications across various channels. This role requires a strong technical background in distributed systems and experience with high-volume applications, utilizing technologies like Java, React, and Kubernetes. Ideal candidates will have significant leadership experience, particularly in managing software engineers and guiding architectural decisions. Attentive's collaborative environment emphasizes customer success and operational excellence, making it suitable for those who thrive in dynamic, cross-functional teams.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Attentive Mobile's career page.
Attentive Mobile has 37 other open roles including Senior Manager, Editorial and Strategic Communications , Software Engineer II, Integrations, Enterprise Account Executive, UK (Hybrid).
2568 active Kubernetes roles on Joblaze right now.
1940 active TypeScript roles on Joblaze right now.
1596 active Java roles on Joblaze right now.
Salary band is above the typical range for Management roles (median ~$175,000).
Pays more than 88% of the 1266 salaried Kubernetes roles we track (median $165,000). See Kubernetes salary trends

Quick facts

Is the Engineering Manager, Journeys role remote?: It's hybrid — Attentive Mobile expects some on-site time in New York, NY.
What's the salary range?: Attentive Mobile lists $227,000–$270,000 for this role.
How much experience is required?: At least 7 years of relevant experience for this Engineering Manager, Journeys role.
Where is the role based?: Attentive Mobile is hiring for this position in New York, NY.
What's the tech stack?: Joblaze extracted these technologies from the posting: AWS EKS, Apache Pulsar, Datadog, DynamoDB, GraphQL, Helm.
What seniority level is this role?: Attentive Mobile targets lead candidates for this position.
Is this full-time or contract?: Full-time for this Engineering Manager, Journeys role at Attentive Mobile.

From the original posting

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

Attentive is looking for an Engineering Manager to lead the Journeys team, which builds the product and systems that enable brands to create, publish, and run automated, event-driven customer communications across SMS, email, and push.

You’ll lead engineers working across a visual journey-building experience and the distributed workflow platform behind it. You’ll balance product delivery with the operational rigor required for a customer-facing messaging system—improving reliability, observability, performance, and the ease with which customers and implementation teams can understand and troubleshoot their journeys.

You’ll develop a high-performing team, guide technical and architectural decisions, and partner closely with Product, Messaging Platform, Content Tools, and other engineering teams. You’ll create clarity across complex initiatives and dependencies while keeping the team focused on scalable platform capabilities that improve customer outcomes.

What You’ll Accomplish

Lead the Journeys team’s roadmap, delivery, and technical direction across the journey-building experience and workflow platform
Partner with Product, Design, implementation teams, and engineering peers to refine requirements, prioritize investment, negotiate tradeoffs, and resolve dependencies
Improve the reliability, observability, performance, and scale of customer-facing journey execution
Build a high-performing team through hiring, coaching, actionable feedback, and clear growth opportunities
Establish clear operating rhythms, delivery plans, and stakeholder communication; surface risks early and remove blockers
Balance immediate customer needs with durable, reusable product and platform capabilities

Your Expertise

2+ years of experience managing software engineers and 7+ years of professional software engineering experience
Strong technical foundation in distributed, event-driven systems, including workflow orchestration, APIs, data modeling, and scalable customer-facing applications
Experience guiding architecture and delivery across user-facing product experiences and high-volume backend systems, balancing customer impact, reliability, performance, and maintainability
Proven ability to partner with Product, Design, implementation teams, and engineering peers to refine requirements, prioritize work, negotiate tradeoffs, and deliver complex cross-functional initiatives
Experience leading reliable, operationally mature services, including incident response, on-call health, observability, and technical-debt reduction
A thoughtful people leader who hires, coaches, gives actionable feedback, manages performance, and builds an inclusive, high-accountability team culture
Clear, proactive communicator who manages delivery plans and stakeholder expectations, surfaces risks early, removes blockers, and uses modern—including AI-powered—engineering practices to improve team effectiveness

What We Use

Java and Spring Boot microservices, built with Gradle
React, TypeScript, and GraphQL for the visual journey-building experience
PostgreSQL, DynamoDB, and S3 for data and workflow storage
Apache Pulsar and gRPC for distributed, event-driven communication
Kubernetes on AWS EKS, with Istio, Terraform, Helm, and Datadog
Temporal, feature flags, and workflow-orchestration tooling for reliable automation at scale

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $227,000 - $270,000 annually + equity + benefits
Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Engineering Manager, Journeys

What We Use

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