Join Tanium as an Enterprise Services Engineer to enhance customer success through hands-on technical expertise in a collaborative environment.
Posted by employer 17 hours ago
First seen on Joblaze 1 hour ago
Last verified on the company career page 1 hour ago
Skills & Technologies
What you'll build
- Operationalize and maintain the Tanium Platform
- Identify opportunities for customer value
- Address customer needs through communication
- Conduct daily health-checks on accounts
- Document best practices
Must have
- 5+ years of experience in IT/Consulting
- 5+ years of experience in Systems Administration/Engineering
- Active TS/SCI Clearance or higher
Nice to have
- Hands-on Tanium experience
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Enterprise Services Engineer at Tanium, the individual will engage directly with customers to operationalize and maintain the Tanium platform, addressing complex technical issues and enhancing customer value. Key skills include systems administration, troubleshooting, and proficiency in scripting languages, with a strong emphasis on endpoint security and incident response. This position is suited for experienced IT professionals with a background in consulting and a minimum of five years in systems engineering. The role involves collaboration with various teams, highlighting Tanium's commitment to a team-oriented environment.
Joblaze insights
- Listed today — first seen on Joblaze October 21, 2026. Last confirmed on Tanium's careers page October 21, 2026.
- This exact title is also open at 1 other location at Tanium: Remote, Germany.
Quick facts
- Is the Enterprise Services Engineer role remote?
- It's hybrid — Tanium expects some on-site time in Osaka, Japan.
- How much experience is required?
- At least 5 years of relevant experience for this Enterprise Services Engineer role.
- Where is the role based?
- Tanium is hiring for this position in Osaka, Japan.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Endpoint Security, Endpoint Support, Incident Response, PowerShell, Python, Software Engineering.
- What seniority level is this role?
- Tanium targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Enterprise Services Engineer role at Tanium.
From the original posting
The Basics:
At Tanium, our Enterprise Services Engineers (ESEs) fulfill a vital role in our organization by serving Tanium's customers as hands-on-keyboard experts for both remote and on-site engagements. You will operate in a highly team-based environment with Technical Support Engineers, fellow Engineers, Customer Success Managers, and Sales Account Managers. ESEs contribute to each customer's success by operating and maintaining the Tanium platform and its modules to achieve customer-specific Operations, Risk, Compliance, Asset, and Security-focused outcomes, either remotely or on on-site with the customer. You’ll have continuous opportunities and challenges which will require you to apply your best technical chops in large enterprise environments, all leveraging the power of Tanium.
What You’ll Do:
- Work closely with our customers to;
- Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates
- Identify opportunities for our customers to get greater value from the Tanium platform
- Consistently and cogently address our customers’ needs through astute verbal and written communication skills
- Identify and rapidly assign tier 3 support cases to Technical Support Engineers
- Conduct daily health-checks on assigned accounts & Work with Technical Support Engineers on strategic customer activities
- Contribute to and track activity, after action, root cause and daily status reports
- Document best practices and Play Book entries
- Work closely with CSMs on improving Tanium operational status within key accounts
- Provide technical direction to customer IT support staff
We’re Looking For:
- Education
- BA/BS or equivalent experience required
- Experience
- 5+ years of experience in IT/Consulting
- 5+ years of experience in Systems Administration/Engineering
- Active TS/SCI Clearance or higher
- Hands-on Tanium experience a major plus
- Strong troubleshooting skills
- Ability to articulate and communicate
- Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:
- Endpoint Security
- Endpoint Support/Troubleshooting
- Incident Response/Vulnerability Management
- Systems Management
- Systems Administration
- Software Engineering
- Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.)
- Demonstrated critical thinking skills
- Ability to break a problem down into manageable, ordered piece parts
- Ability to convey problem statement and plan of attack to others
About Tanium
Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.
Standard company text repeated across Tanium's postings is omitted here.