Join ElevenLabs as a Solutions Engineer to scale AI voice solutions for enterprise customers in a remote-first environment.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
Must have
Nice to have
Practical constraints
AI in the day-to-day
We use AI to move faster with higher-quality results across the whole company.
Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.
Benefits
Joblaze summary
In the role of Enterprise Solutions Engineer, the individual will focus on optimizing the voice AI platform for enterprise clients, collaborating closely with sales teams and technical contacts to deliver tailored solutions. Key skills include proficiency in Python and a strong technical background to facilitate integration with existing systems. This position is ideal for those with a customer-centric mindset and a knack for identifying scalable solutions, making it suitable for candidates with varying levels of experience in technical customer support. ElevenLabs fosters a high-velocity work environment that emphasizes impact over titles, encouraging team members to innovate and contribute
Joblaze insights
Quick facts
From the original posting
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.
As a Solutions Engineer, you can expect to:
Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
Craft compelling technical demonstrations that clearly communicate our product's value proposition.
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
Build self-service tools and documentation that empower customers to implement solutions independently.
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!
We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you:
Are passionate about AI, technology and ElevenLabs products.
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardized and scaled.
Have strong empathy for customers, sales and product teams.
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
Excellent communication skills with the ability to adapt messaging to different audiences.
This role is remote-first, so it can be executed from anywhere in Greece, however there is a preference for candidates to be based out of Athens. Expect regular travel for customer onsites.
Standard company text repeated across ElevenLabs's postings is omitted here.
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