Joblaze summary

In this role, the Tech Operations Engineer at ElevenLabs focuses on providing essential IT support, managing device lifecycles, and ensuring the smooth operation of AV equipment in the London office. Key skills include familiarity with macOS, networking, and a proactive approach to problem-solving, along with a friendly demeanor for end-user interactions. This position is well-suited for individuals with a background in tech support or customer-facing roles, particularly those who thrive in fast-paced startup environments. ElevenLabs emphasizes a culture of innovation and collaboration, making it an exciting place for those eager to contribute to cutting-edge AI technology.

Joblaze insights

Listed about 4 months ago — first seen on Joblaze June 11, 2026. Last confirmed on ElevenLabs's careers page October 29, 2026.

Quick facts

Is the IT Engineer role remote?: It's hybrid — ElevenLabs expects some on-site time in Remote.
Where is the role based?: ElevenLabs is hiring for this position in Remote.
What's the tech stack?: Joblaze extracted these technologies from the posting: Networking, SaaS, bash, macOS.
What seniority level is this role?: ElevenLabs targets junior candidates for this position.
Is this full-time or contract?: Full-time for this IT Engineer role at ElevenLabs.

From the original posting

ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the role

This is a hands-on technical role. You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices.

You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have.

You'll own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance, helping us build scalable IT systems that support the company as it grows.

Requirements

Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
Prior experience in a high-growth or startup environment.

Bonus

Experience implement corporate security controls / previous security role experience
Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking.
Experience with OSquery and Santa
Terraform or other infrastructure as code experience.
Open source contributions (e.g. a tool you built to automate something).

Location

This role is remote but if you prefer, you can work from our offices in London, Warsaw, New York or San Francisco.

#LI-Remote

Standard company text repeated across ElevenLabs's postings is omitted here.

IT Engineer