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Escalations Management Specialist, CS Operations

Location
Kaunas, Lithuania
Compensation
Not disclosed
Level
Not specified
Type
Not specified

Posted by employer 2 weeks ago

First seen on Joblaze 1 week ago

Last verified on the company career page 3 days ago

Apply at Vinted → Save job Scanned from vinted.com

Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.

Joblaze summary

In the role of Escalations Management Specialist at Vinted, the individual is responsible for addressing and resolving complex customer issues that have escalated beyond standard support channels. This position requires strong problem-solving skills and familiarity with customer service operations, as well as proficiency in relevant software tools. Ideal candidates are likely to have a background in customer service or operations, with a focus on conflict resolution and communication. Vinted's emphasis on customer satisfaction highlights the importance of this role within their growing team.

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