Is the Forward Deployed Engineer role remote?

No — this is an on-site role in Manhattan.

How much experience is required?

1–2 years of relevant experience for this Forward Deployed Engineer role.

Where is the role based?

Probook is hiring for this position in Manhattan.

What's the tech stack?

Joblaze extracted these technologies from the posting: Python, SQL.

Does Probook sponsor work visas for this role?

Yes — the posting indicates visa sponsorship is available for the right candidate.

What seniority level is this role?

Probook targets junior candidates for this position.

Is this full-time or contract?

Full-time for this Forward Deployed Engineer role at Probook.

Forward Deployed Engineer at Probook

Joblaze summary

In the role of Forward Deployed Engineer at Probook, the individual will focus on designing and implementing precise system configurations that enhance customer success by translating complex operational needs into effective software solutions. Proficiency in programming languages like Python and SQL, along with a strong understanding of business logic, is essential for this position. This role is ideal for early-career engineers who thrive in dynamic environments and are eager to make a tangible impact on business outcomes. Probook's team, composed of industry veterans, is dedicated to redefining operational standards in the home services sector.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Probook's career page.
Probook has 12 other open roles including Deployment Strategist, Sales Development Representative, Events Marketing Specialist .
6527 active Python roles on Joblaze right now.
2273 active SQL roles on Joblaze right now.
Typical Python salary we track runs $125,000–$190,800 (median $160,000, across 3229 roles). See Python salary trends

Quick facts

Is the Forward Deployed Engineer role remote?: No — this is an on-site role in Manhattan.
How much experience is required?: 1–2 years of relevant experience for this Forward Deployed Engineer role.
Where is the role based?: Probook is hiring for this position in Manhattan.
What's the tech stack?: Joblaze extracted these technologies from the posting: Python, SQL.
Does Probook sponsor work visas for this role?: Yes — the posting indicates visa sponsorship is available for the right candidate.
What seniority level is this role?: Probook targets junior candidates for this position.
Is this full-time or contract?: Full-time for this Forward Deployed Engineer role at Probook.

From the original posting

ABOUT PROBOOK

Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.

Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.

The Role

You'll be the technical architect behind customer success, designing and implementing zero-defect system configurations that translate messy, real-world operations into precise software logic.

This role is for engineers who want to see their work drive immediate business outcomes. Setup quality is the leading predictor of retention and expansion. Your technical decisions directly determine customer success.

What You'll Do

Engineer zero-defect implementations: Deeply understand business logic and configure systems that integrate seamlessly with complex operations. Proactively solve edge cases before they become escalations. You may use Claude to automate workflows, but you should not expect to be coding on a day-to-day basis
Drive technical excellence: Write precise documentation, collaborate with engineering to surface product gaps, and inform roadmap decisions with real-world customer data.
Shape the category: You're joining early enough to define how technical operations scale and establish best practices from scratch.

Who You Are

Technical Foundation

BS/BA in Computer Science or related technical field
Strong programming fundamentals (Python, SQL, APIs, data structures)
You learn systems fast and architect elegant solutions to messy problems

Operator Mindset

You're a builder who wants to see immediate impact. You're energized by customer outcomes and business results, not just shipping features.
You thrive in ambiguity and love the challenge of translating complex real-world operations into technical solutions.
Obsessive attention to detail with zero tolerance for missed steps. You don't just follow processes, you optimize them.
High agency: you make things happen rather than waiting for them to happen.

Judgment & Communication

Exceptional written communication: you document with precision and clarity
Strong business acumen: comfortable discussing ROI, pricing logic, and operational workflows
You know when to solve problems independently, when to collaborate, and when to escalate

Requirements

Bachelor's degree in Computer Science or related technical field
1-2 years in a technical role (exceptional new grads encouraged to apply)
NYC-based and excited about in-office collaboration in a high-intensity environment
Authorized to work in the United States

Why Join Probook?

The Tailwinds: $700B industry with clear tailwinds: AI adoption, labor shortages, and generational transitions creating demand for operational modernization. We are defining the category, not fighting for share.
The Traction: $XXM ARR in 18 months. Product-market fit proven; now we're scaling.
Funding: $40M raised from Sequoia and Andreessen Horowitz
The Team: >60 people, our founding team comes from the space and has spent thousands of days onsite with our customers. We live the space. We're also becoming one of the most talent-dense start-ups in NYC (MIT, Harvard, UPenn M&T, Waterloo, Citadel, Palantir, ICPC world finalists, IMO Gold Medalists).
The Opportunity: You'll have direct impact on company trajectory, define technical operations from the ground up, and build systems that become the backbone of a category-defining company.

Compensation & Benefits

Equity: Meaningful early-stage equity.
Salary: Up to $135K (Can flex depending on years of experience)
Health: Comprehensive medical, dental, and vision
Perks: $500 monthly Ramp card for commuting, meals, gym, etc. (plus $25 in nightly meal delivery credit) and really good office snacks
Access: Direct access to world-class investors and advisors