Join Robinhood as a Fraud Operations Intern to investigate fraud alerts and protect customers in a dynamic finance environment.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
What you'll build
- Review and investigate suspected fraudulent alerts
- Use data analysis techniques to identify emerging fraud trends
- Document the rationale and determination for each alert
- Occasionally communicate with customers regarding fraud investigations
Must have
- Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field
- Interest in the end-to-end fraud investigation process
- Strong analytical and problem-solving skills
- Effective written and verbal communication skills
Nice to have
- Experience collaborating with cross-functional teams
Practical constraints
- In-person attendance expected at least 3 days per week
AI in the day-to-day
Access to the best AI tools on the market and continuous AI skill-building for every employee.
Requirements
- Education
- Bachelor's degree
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Fraud Operations Intern at Robinhood engages in comprehensive investigations of accounts flagged for potential fraud, focusing on protecting customers and minimizing risks to the company. Key skills include data analysis, critical thinking, and effective communication, as the intern will analyze fraud alerts and identify emerging trends. This role is ideal for students pursuing degrees in fields like Business or Criminal Justice, particularly those interested in fraud investigation processes. The position emphasizes collaboration with various teams and requires in-person attendance to foster a dynamic work environment.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 15, 2026. Last confirmed on Robinhood's careers page November 7, 2026.
Quick facts
- Is the Fraud Operations Intern (Summer 2027) role remote?
- No — this is an on-site role in Denver, CO.
- What's the salary range?
- Robinhood lists $26–$26 for this role.
- Where is the role based?
- Robinhood is hiring for this position in Denver, CO.
- What seniority level is this role?
- Robinhood targets intern candidates for this position.
- Is this full-time or contract?
- Internship for this Fraud Operations Intern (Summer 2027) role at Robinhood.
From the original posting
Join us in building the future of finance.
The Fraud Investigation team’s mission is to ensure Robinhood customers have swift identification and resolution of fraud-related issues. We do this by interacting with customers when their accounts encounter fraud, placing temporary restrictions on accounts if needed, investigating customer-surfaced and RH-identified fraud, communicating in a timely manner, and efficiently restoring and remediating accounts to their pre-fraud status. We train and employ skilled and knowledgeable investigators, deliver consistent and high-quality support, and minimize impact from fraud losses to protect our customers and our company's financial health.
As a Fraud Operations Intern, you will conduct an end-to-end fraud investigation of accounts that have any concerns of fraud, with the ultimate goal of protecting our customers and minimizing fraud exposures to the firm. As a Fraud Operations Intern you will be responsible for reviewing fraud alerts, determining fraud or no-fraud and help identify emerging fraud trends through data analysis.
This role is based in our Denver, CO office with in-person attendance expected at least 3 days per week.
What you’ll do
- Review and investigate suspected fraudulent alerts — both proactive and reactive — using multiple internal and external tools
- Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud trends and detection methodologies
- Recognize and actively communicate emerging fraud trends and findings to relevant stakeholders
- Document the rationale and determination for each alert and submit referrals to other Robinhood teams where necessary
- Occasionally communicate with customers regarding information on their accounts related to an active fraud investigation
What you bring
- Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028
- Interest in the end-to-end fraud investigation process and various fraud typologies, including Account Takeovers, Identity Theft, and Money Movement Fraud
- Strong analytical and problem-solving skills with the ability to independently make sound decisions on potentially fraudulent cases
- Effective written and verbal communication skills with strong attention to detail
- Experience collaborating with cross-functional teams, such as product, engineering, legal, compliance, or financial crimes
What we offer
- Market competitive compensation structure
- Quarterly lifestyle wallet for personal wellness, learning and development, and more
- Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
- Time away including company holidays, paid time off, and sick time
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
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