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General Manager, KYC

Lead the KYC business at Ontra, driving growth and innovation in a hybrid role based in the New York City area.

Location
New York City, New York, United States
Compensation
Not disclosed
Level
c-level
Type
full time · Hybrid

Posted by employer 1 day ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Ontra → Save job Scanned from ontra.ai

What you'll build

  • Scale KYC into a profitable business
  • Drive growth in logos and revenue
  • Craft a 2027 strategic business plan
  • Partner with cross-functional teams
  • Own hiring and labor-model decisions

Must have

  • 10+ years of experience in product or engineering
  • Track record of scaling a business from early stage to material ARR
  • Experience partnering with Product, Marketing, Finance, Engineering, and UX teams

Nice to have

  • Full P&L or business unit ownership
  • Board or investor presentation experience
  • Background in AI-native services or legal tech

Practical constraints

  • Candidates must be based in the New York City metropolitan area
  • Hybrid schedule of two days per week in office

AI in the day-to-day

AI is engrained in how we work, and curiosity about it is part of who we are.

Requirements

Experience
10+ years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Paid parental leave and benefits Paid flexible time off policy Company-sponsored Learning and Development Resources Monthly Phone and Internet Reimbursement Employer-supported Retirement Contributions

Joblaze summary

The General Manager of KYC at Ontra is responsible for scaling the KYC business into a profitable entity, driving growth in revenue and operational efficiency. This role requires a strong background in product or engineering, with a focus on cross-functional collaboration across teams like Product, Marketing, and Finance. Ideal candidates will have over a decade of experience in business scaling, particularly in AI or legal tech, and possess a founder's mindset to navigate ambiguity and prioritize strategic initiatives.

Joblaze insights

  • Listed yesterday — first seen on Joblaze November 14, 2026. Last confirmed on Ontra's careers page November 14, 2026.

Quick facts

Is the General Manager, KYC role remote?
It's hybrid — Ontra expects some on-site time in New York City, New York, United States.
How much experience is required?
At least 10 years of relevant experience for this General Manager, KYC role.
Where is the role based?
Ontra is hiring for this position in New York City, New York, United States.
What seniority level is this role?
Ontra targets c-level candidates for this position.
Is this full-time or contract?
Full-time for this General Manager, KYC role at Ontra.

From the original posting

About the Role

For this job, we are currently only hiring candidates based in the New York City metropolitan area, with a hybrid schedule of two days per week in our Bryant Park office.

Ontra is seeking a General Manager, KYC reporting into our Chief Product Officer.

We’re looking for candidates who are excited to take an existing business bet and scale it into a profitable, category-defining business, own growth and innovation outcomes from end to end, and rally cross-functional teams behind a single, bold direction.

If you’re a founder-minded operator who thrives in ambiguity, makes decisive calls, and knows when to say no to good ideas in order to back great ones, we’d love to get to know you.

What You’ll Do

  • Scale a Business Bet: Take KYC and grow it into a fully scaled, profitable business.

  • Own the Outcomes: Drive growth in logos and revenue alongside gains in speed, cost, and quality, with real accountability for ARR, margin, and innovation targets.

  • Build and Defend the Plan: Craft a 2027 strategic business plan grounded in sharp market and competitive analysis, and earn buy-in from Ontra’s leadership team and the broader organization.

  • Lead Across Functions: Partner with Product, Engineering, UX, GTM, Marketing, Operations, and Finance to align on scope and roadmap and decide where to invest for scale.

  • Manage Resourcing: Own hiring and labor-model decisions for your bet, including engineering, product, and human-in-the-loop talent.

  • Tell the Story: Communicate your vision concisely to the board, the company, and future teammates, and keep your focus on the biggest bets by sometimes saying no to good ideas that aren’t great fits.

What You’ll Bring

  • Experience: 10+ years of experience spanning product or engineering, private equity portfolio operations, corporate development, startups, and/or venture building, with a track record of scaling a business from early stage to material ARR.

  • Cross-Functional Partnership: Experience partnering with Product, Marketing, Finance, Engineering, and UX teams, with a GM/PM hybrid operating model preferred.

  • Business Case Strength: Proven skill in business case and competitive analysis, weighing market opportunity against complexity to identify where Ontra has a right to win.

  • Ownership and Industry Edge: Full P&L or business unit ownership, board or investor presentation experience, and a background in AI-native services or legal tech are a plus.

APAC

Hong Kong

EMEA

United Kingdom

Benefits Snapshot

  • Twice yearly team offsites for in-person collaboration

  • Paid flexible time off policy

  • Paid parental leave and benefits

  • Employer-supported retirement contributions, varying by country

  • Monthly phone and internet reimbursement

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