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General Support Senior Manager

Join PayJoy as a General Support Senior Manager to help underserved customers achieve financial stability.

Location
Mexico City, CDMX
Compensation
Not disclosed
Level
senior
Type
Not specified

Posted by employer 1 month ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at PayJoy → Save job Scanned from payjoy.com

AI in the day-to-day

Through our cutting-edge machine learning, data science, and anti-fraud AI.

Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.

Joblaze summary

The General Support Senior Manager at PayJoy oversees daily operations to ensure customer inquiries and issues are addressed efficiently, enhancing overall service quality. This role requires expertise in customer support management, data analysis, and familiarity with machine learning applications to optimize processes. Ideal candidates are experienced leaders with a background in customer service and a passion for financial inclusion. PayJoy's mission-driven approach and innovative technology create a dynamic environment for those looking to make a meaningful impact.

Joblaze insights

Quick facts

What seniority level is this role?
PayJoy targets senior candidates for this position.

From the original posting

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role

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