Drive initiatives to improve Starlink operations through data analysis and process improvement in a dynamic environment.
Requirements
- Experience
- 2+ years
- Education
- Bachelor's degree
- Visa
- Sponsorship available
Joblaze summary
In the role of Global Operations Engineer for Starlink, the individual will focus on enhancing operational efficiency through process improvement and data analysis. Key skills include proficiency in Excel, SQL, and Python, alongside experience in operations or consulting environments. This position is ideal for someone with a background in engineering or STEM, who thrives in fast-paced settings and is adept at managing projects independently. The role involves collaboration with various teams to drive initiatives that support Starlink's growth and operational effectiveness.
Joblaze insights
- Listed 18 days ago on Joblaze — tracked directly from SpaceX's career page.
- SpaceX has 2312 other open roles including Process Engineer (Starship), Security Officer 3, Sr. Security Software Enginer (Starshield).
- 2641 active Python roles on Joblaze right now.
- 1091 active SQL roles on Joblaze right now.
- 190 active Excel roles on Joblaze right now.
- Typical Python salary we track runs $125,000–$192,000 (median $160,000, across 1569 roles). See Python salary trends
Quick facts
- How much experience is required?
- At least 2 years of relevant experience for this Global Operations Engineer (Starlink) role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Excel, Lean, Python, SQL, Six Sigma.
- Does SpaceX sponsor work visas for this role?
- Yes — the posting indicates visa sponsorship is available for the right candidate.
- What seniority level is this role?
- SpaceX targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Global Operations Engineer (Starlink) role at SpaceX.
From the original posting
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
GLOBAL OPERATIONS ENGINEER (STARLINK)
Starlink is leveraging SpaceX’s experience in building rockets and spacecraft to deploy the world’s most advanced broadband internet system and largest satellite constellation. The Starlink Growth team combines deep analysis, business strategy, and operational excellence to drive customer retention, improve lifetime value, and scale the business.
As an Operations Engineer, you will drive meaningful initiatives that improve how Starlink operates. You will identify problems, develop practical and scalable solutions, collaborate closely with cross-functional partners, and use data to inform decisions that support Starlink’s growth, profitability, and operational effectiveness.
RESPONSIBILITIES:
- Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
- Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
- Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
- Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
- Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
- Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
- Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
- Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
- Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale
BASIC QUALIFICATIONS:
- Bachelor’s degree in engineering, mathematics, computer science, or STEM field
- 2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
- 2+ years of experience with Excel, SQL, and Python
PREFERRED SKILLS AND EXPERIENCE:
- Experience working successfully in environments with competing priorities and aggressive schedules
- Experience contributing to or leading operational and process improvement initiatives
- Proficiency with statistics, data analysis, and data visualization
- Ability to define, manage, and execute projects independently
- Experience with lean, Six Sigma, or related process improvement principles
- Experience with programming/scripting languages (Python, SQL, R, JavaScript, or similar)
- Strong written and verbal communication skills, including with managers and cross-functional partners
- Bias for action, ownership mindset, and history of delivering practical, scalable solutions
- Strong interpersonal skills with experience collaborating on or mentoring within small project teams
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and weekends as needed
- Willingness to travel up to 50%
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
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