GTM Enablement - Product

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the role

We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.

You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.

What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.

This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:

• Product marketing and engineering teams (keeping content accurate as the platform ships)

• GTM enablement (aligning on shared onboarding infrastructure)

You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.

What you’ll do

• Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of

• Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value

• Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence

• Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires

• Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship

• Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology

• Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same

• Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch

Requirements

We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you:

• Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company

• Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work

• Have demoed and pitched technical products to customers, and can explain the value, not only the features

• Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work

• Are comfortable building a program from scratch, with no playbook to inherit

• Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams

• Communicate clearly and can adapt product material for different audiences without diluting it

Bonus

• Experience at a high-growth AI/ML, developer tools, or API-first company

• Background in voice AI, conversational AI, or contact center technology

• Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies

• Hands-on experience with competing voice and agent platforms

• Experience running workshops or labs for sellers or customers

• Experience building role-play, simulation, or demo practice environments

Location

Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.