Head of Operations, DataLab

Role Overview

As Head of Operations, DataLab at Protege, you will be a strategic partner and problem-solver, driving alignment, execution, and impact across the organization. You’ll work side-by-side with the CEO and leadership team to ensure our most important priorities move forward, from operational planning and strategic initiatives to executive communications and cross-functional coordination.

This is a role for someone who thrives on variety, enjoys switching between strategic thinking and hands-on execution, and can adapt quickly in a fast-moving environment. You’ll have broad exposure to the business, making this an ideal position for someone who wants to help shape Protege’s future.

Key Responsibilities

• Own day-to-day operations for the Data Lab, including planning, prioritization, and execution across data initiatives.

• Design and implement scalable operational processes (intake, prioritization, resourcing, delivery, and reporting) to support data projects from concept through launch.

• Partner with Data, Product, and Engineering leaders to identify operational bottlenecks and continuously improve workflows, tooling, and decision-making.

• Establish operating rhythms, metrics, and dashboards to track progress, performance, and impact of Data Lab work.

• Translate strategic objectives into clear roadmaps, timelines, and accountability across cross-functional stakeholders.

• Prepare clear, concise updates and materials for executives, partners, and internal stakeholders on Data Lab priorities and outcomes.

• Act as a hands-on problem solver and “operator in residence,” stepping into critical gaps as the Data Lab scales.

About You

• 8+ years of experience in business operations, consulting, or a strategy/analyst role in a high-growth or fast-paced environment

• You have the proven ability to manage multiple complex projects simultaneously

• You have strong analytical skills with the ability to translate data into actionable insights

• You are comfortable navigating ambiguity and proposing structured solutions

• You have strong communication and stakeholder management skills; able to work effectively with both technical and commercial teams

• You are highly adaptable, resourceful, and proactive in taking ownership of outcomes

• You are curious, tenacious, and proactive.

• You are biased towards action and continuously stay scrappy.

• You treat those around you with kindness
  

Bonus if you have these attributes

• Experience in AI or data-driven industries

• Prior exposure to startup or scale-up environments

• Comfort with SQL, analytics tools, or low-code automation platforms

• Experience designing and implementing new business processes or systems

• Background in project management or change management

Protege Values

Pass the Loved Ones’ Test

We act with integrity and do the right thing — especially when it’s hard and no one is watching.