Joblaze summary

The Implementation Consultant at Levelpath is responsible for guiding customers through the onboarding and implementation of the AI procurement platform, ensuring they derive value from the outset. This role requires expertise in B2B SaaS, with a focus on customer success and strong organizational skills to manage multiple projects effectively. Ideal candidates will have over six years of experience in customer-facing roles, particularly in fast-paced environments, and a knack for problem-solving. Levelpath's solutions team emphasizes collaboration and customer feedback, making this position pivotal in shaping product offerings.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Levelpath's careers page October 27, 2026.
Salary band is above the typical range for comparable tech roles (median ~$129,022).
Starts above 86% of 1387 comparable mid other roles in United States we track (median $105,000 across 186 companies).

Quick facts

Is the Implementation Consultant (New York) role remote?: No — this is an on-site role in New York City.
What's the salary range?: Levelpath lists $150,000–$200,000 for this role.
How much experience is required?: At least 6 years of relevant experience for this Implementation Consultant (New York) role.
Where is the role based?: Levelpath is hiring for this position in New York City.
What seniority level is this role?: Levelpath targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Implementation Consultant (New York) role at Levelpath.

From the original posting

About You

You’re a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure.

Pathfinders Wanted - Join Us!

We’re hiring a Implementation Consultant to help scale our platform and deliver value to customers from day one. You’ll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success.

This is a full-time position that will be based out of our New York City office.

What You’ll Do

Build deep, lasting relationships with our existing and future customers
Advise and support the implementation of Levelpath to our customers
Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts
Develop best practice guides and product documentation to share with customers
Identify champions and build relationships with key business stakeholders within accounts
Drive new solution offerings to our customers by working directly with the sales team
Bring new products to market by collaborating closely with the product & engineering team
Represent the voice of your customers in product asks
Drive and support customer health via adoption metrics
Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team.

What you Bring to the Table

Empathy, patience, and a sense of urgency when supporting customers
6+ years of professional experience, including at least 4 years in a direct customer-facing role (customer success, implementation, or solutions consulting)
B2B SaaS experience in a fast-paced environment
BA or BS
Demonstrated experience problem-solving with attention to detail
Stellar organizational skills and experience improving processes
Strong written and verbal communication skills
Adaptability and ability to flourish in a fast-paced environment
Comfort in managing multiple workstreams
Ability to communicate with stakeholders across product and engineering
Effective collaboration and self-starter mindset
Availability for some travel - when the time comes to visit your customers!

Benefits

100% Medical, dental, and vision insurance
Flexible PTO, Parental Leave, Sick Leave
Competitive compensation and equity package
401k
Commuter benefits
In-office snacks and Friday team lunches
Team-driven happy hours and celebrations

The estimated annual OTE for this role is $150,000- $200,000.

Standard company text repeated across Levelpath's postings is omitted here.

Implementation Consultant (New York)

Similar positions