Join LaunchDarkly as an Inbound Sales Development Representative to engage and qualify leads across North America.
Posted by employer 17 hours ago
First seen on Joblaze 16 hours ago
Last verified on the company career page 16 hours ago
Joblaze summary
In this role, the Sales Development Representative engages with potential customers across North America, managing inbound leads and proactively reaching out to accounts showing interest. Key skills include experience in B2B SaaS sales, strong communication abilities, and a consultative approach to converting inquiries into qualified meetings. This position is well-suited for someone with at least a year of relevant experience who can operate independently and effectively engage with diverse stakeholders. The team emphasizes collaboration and feedback to enhance lead quality and customer interactions.
Quick facts
- Is the Inbound Sales Development Representative - Boston role remote?
- It's hybrid — LaunchDarkly expects some on-site time in Boston, United States.
- What's the salary range?
- LaunchDarkly lists $86,700–$119,240 for this role.
- How much experience is required?
- At least 1 year of relevant experience for this Inbound Sales Development Representative - Boston role.
- Where is the role based?
- LaunchDarkly is hiring for this position in Boston, United States.
- What seniority level is this role?
- LaunchDarkly targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Inbound Sales Development Representative - Boston role at LaunchDarkly.
From the original posting
About the Job:
LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.
This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.
Responsibilities:
- Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression.
- Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
- Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
- Research and proactively engage targeted accounts that show meaningful engagement and buying intent.
- Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
- Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
- Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
- Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
- Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.
Qualifications:
- At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
- A demonstrated record of setting goals, taking ownership, and delivering measurable results.
- Experience communicating with customers, prospects, or other external audiences.
- Strong judgment and the ability to operate independently.
- Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $86,700 - $119,240**
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $78,100 - $107,360**
- Zone 3: All other US locations - $73,700 - $101,310**
Do you need a disability accommodation?
Standard company text repeated across LaunchDarkly's postings is omitted here.