Inside Sales Manager
Lead a remote inside sales team to drive business growth and deliver exceptional in-home care services.
Posted by employer 1 week ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Requirements
- Experience
- 3+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Inside Sales Manager at Honor is tasked with driving business growth by leading a sales team focused on matching clients with appropriate home care services. This role requires expertise in managing high-volume sales environments, utilizing CRM data for performance optimization, and fostering a customer-centric culture. Ideal candidates will have a background in sales leadership, particularly in consultative settings, and a passion for supporting the aging population. Honor emphasizes a collaborative and empathetic approach to sales, aligning with its mission to enhance the aging experience.
Joblaze insights
- Listed 7 days ago on Joblaze — tracked directly from Honor's career page.
- Honor has 15 other open roles including Director, Risk & Compliance Operations, Home Care Sales Representative , Lead Care Professional - (Home Instead Caregiver).
- Salary band is below the typical range for Sales/Marketing roles (median ~$140,000).
Quick facts
- Is the Inside Sales Manager role remote?
- Yes — Honor lists this as a fully remote position.
- What's the salary range?
- Honor lists $73,080–$75,000 for this role.
- How much experience is required?
- At least 3 years of relevant experience for this Inside Sales Manager role.
- What seniority level is this role?
- Honor targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Inside Sales Manager role at Honor.
From the original posting
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
This role is responsible for driving business growth, developing high-performing sales professionals, and overseeing consultative sales efforts to match clients with home care services that meet their needs. The Sales Manager will play a critical role in achieving revenue goals while supporting Honor’s mission of delivering exceptional in-home care.
As a Sales Manager, you foster a customer-centric culture, ensuring your team is empathetic, service-oriented, and dedicated to meeting client needs. You lead by example, emphasizing active listening and clear communication to help customers find the right support. With a strong belief in and advocacy for our services, you empower your team to confidently demonstrate their value to others.
Responsibilities
- Lead, mentor, and motivate the sales team to exceed performance objectives and be a key driver of talent development for the sales team, including tailored coaching and personalized growth plans.
- Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas.
- Demonstrate ability to improve individual and team performance results through coaching
- Use CRM data and performance metrics to drive targeted coaching and optimize team conversion.
- Achieve all performance targets as determined by the company
- Effectively interview, hire, and train high-performing sales representatives
- Responsible for creating a team culture that starts with the client and works backwards.
- Manage day-to-day sales performance of all team members and deliver timely feedback on results.
- Drive accountability and consistent performance management for results within the team
- Manage day-to-day operational processes while assessing effectiveness and making recommendations for improvement.
- Responsible for identifying and addressing inefficiencies in sales processes and tools.
- Conduct regular coaching, training, and delivery of performance feedback to team members to enhance their skills and productivity.
- Maintain high employee engagement in a remote work environment
- Ensure correct usage and optimization of CRM and other sales applications for data-driven decision-making for sales success.
- Reports directly to the Sr. Sales Manager and has a 1:15 ratio of employees to lead, mentor, motivate and conduct performance management.
To succeed in the role, you’ll need:
- An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support. Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required
- Proven ability to lead a high-volume sales environment, ensuring the team effectively manages 75-90 calls per day while maintaining quality customer interactions.
- Strong coaching skills to develop team members' verbal and written communication, helping them build meaningful connections with customers.
- Expertise in training and guiding the team to explain services persuasively and confidently ask for customer commitment.
- A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach.
- The ability to create a client focused, positive, and empathetic sales culture that delivers top notch service and outcomes.
- The ability to analyze sales metrics, use tools effectively, and make strategic decisions based on data insights.
- 2+ years leading a quota-carrying inside sales team with full accountability for performance metrics.
- Demonstrated success coaching team members to exceed KPIs in a high-volume, consultative sales environment.
- Use CRM data and performance metrics to drive targeted coaching and optimize team conversion.
Education/Experience Requirements
- Completion of 4-year bachelor’s degree or equivalent experience
- 2+ years of inside sales management experience preferred
- 3+ years of sales experience
- Remote leadership experience preferred
- Strong leadership qualities with the demonstrated ability to coach, develop and motivate a large team
- Experience executing sales plans and reviewing metrics
- Demonstrated ability to implement and train sales teams in strategic selling techniques
- Ability to work some evenings and weekends
#LI-AN1
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.