Join Motive as an Installations Specialist to install and maintain telematics devices in customer vehicles while ensuring high-quality workmanship.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Perform installations of telematics devices
- Conduct on-site customer training
- Oversee strategic installation projects
- Create custom installation guides
- Provide remote assistance to installers
Must have
- High school diploma or equivalent
- Extensive experience in technical equipment installation
- Comprehensive knowledge of vehicle wiring and electrical systems
- Valid driver's license and clean driving record
- Ability to lift and move objects up to 50 lbs
- Strong technical background
Nice to have
- Spanish Language proficiency
Practical constraints
- Travel 50-75% of the time annually
Requirements
- Education
- High school
- Visa
- No sponsorship (stated in posting)
Not disclosed in this posting: seniority, years of experience.
Benefits
Joblaze summary
The Installations Specialist at Motive is responsible for the installation, maintenance, and repair of telematics devices in customer vehicles, ensuring quality workmanship and customer satisfaction. This role requires extensive experience in technical equipment installation, particularly in automotive settings, along with strong problem-solving skills and the ability to interpret technical documentation. Ideal candidates will have a solid technical background and be comfortable managing complex installations while engaging with customers. The position involves significant travel, reflecting the hands-on nature of the work and the need for direct customer interaction.
Joblaze insights
- Listed yesterday on Joblaze — tracked directly from Motive's career page.
- Motive has 148 other open roles including Manager, Business Operations & Strategy, Manager, Hardware Reliability Engineering, Account Executive, SMB - MX.
- Salary band is below the typical range for comparable tech roles (median ~$126,887).
Quick facts
- Is the Installations Specialist role remote?
- Yes — Motive lists this as a fully remote position.
- What's the salary range?
- Motive lists $65,000–$75,000 for this role.
- Is this full-time or contract?
- Full-time for this Installations Specialist role at Motive.
From the original posting
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
Motive is seeking a skilled installer to join our team. As an Installation Specialist, you will be responsible for the installation, maintenance, and repair of telematics devices within customer vehicles, ensuring high-quality workmanship and customer satisfaction. This role offers a unique mix of hands-on technical work, customer interaction, and strategic project management, perfect for those passionate about technology's role in operational improvement.
The person in this role will be required to travel 50-75% of the time annually.
What You'll Do:
- Installation and Support: Independently or in collaboration with third-party installers, perform installations of Motive's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets.
- Customer Engagement: Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments.
- Quality Assurance and Improvement: Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices.
- Innovation and Feedback: Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations.
- Guidance and Documentation: Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction.
- Support and Troubleshooting: Provide remote assistance to third-party installers with installation questions or issues.
- Escalation Handling: Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders.
What We're Looking For:
- High school diploma or equivalent.
- Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries.
- Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams.
- Valid driver's license and clean driving record.
- Must be able to lift and move objects up to 50 lbs.
- Ability to perform physical tasks, such as lifting equipment, climbing ladders, and working in confined spaces.
- Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or related industries.
- Strong technical background, with the ability to independently manage complex installations and troubleshoot diverse equipment.
- Excellent communication skills, capable of effectively training customers and collaborating with internal teams.
- Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules.
- A commitment to excellence, innovation, and continuous improvement, with a passion for leveraging technology to solve real-world problems.
- Spanish Language proficiency preferred
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. Motive uses three geographic zones to determine pay range. For this role, the compensation ranges are:
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.