Joblaze summary

The IT Engineer at Perplexity plays a crucial role in maintaining and enhancing the company's IT infrastructure by developing AI-driven automations and providing support for hardware and software issues. This position requires familiarity with macOS, Google Workspace, and scripting languages like Bash or Python, as well as a proactive approach to problem-solving. Ideal candidates are early in their careers, with experience in IT help desk and systems administration, particularly in a startup environment. The role is part of a small, impactful team focused on leveraging AI to streamline IT operations.

Joblaze insights

Listed 3 days ago — first seen on Joblaze October 31, 2026. Last confirmed on Perplexity's careers page November 3, 2026.
Python appears in 10.1% of 483 comparable junior other roles in United States; Okta appears in 0.8% of 483 comparable junior other roles in United States.

Quick facts

Is the IT Engineer role remote?: It's hybrid — Perplexity expects some on-site time in San Francisco.
How much experience is required?: At least 3 years of relevant experience for this IT Engineer role.
Where is the role based?: Perplexity is hiring for this position in San Francisco.
What's the tech stack?: Joblaze extracted these technologies from the posting: Google Workspace, Okta, Okta Workflows, Python, bash.
What seniority level is this role?: Perplexity targets junior candidates for this position.
Is this full-time or contract?: Full-time for this IT Engineer role at Perplexity.

From the original posting

At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to turn knowledge into action, and behind all of that is the technology infrastructure that keeps a fast-moving company running.

We're looking for an IT Engineer who is early in their career and wants to learn and grow quickly. You'll join a small, high-impact IT team and help build the systems and automations that keep everyone moving. We want someone who ramps fast, reaches for AI first and doesn't wait to be told what to fix. You'll use AI tools daily to build a world-class AI-native IT platform.

This role is hybrid at our San Francisco office.

What you'll do:

• Use Perplexity's Computer to build foundational AI automations, custom skills, and workflows that run IT at scale.

• Instrument and tune our agentic IT ticketing system: spot trends, track KPIs, and engineer agent behavior to resolve requests quickly.

• Give employees great day-to-day IT support, in person and remotely, across hardware, accounts, and SaaS apps.

• Build and promote self-service tools across the company.

• Contribute to IT projects across endpoint management, identity and access management (IAM), and our IT back end.

Qualifications:

• 3+ years of experience in IT help desk and systems administration, ideally in a fast-growing startup.

• Experience with macOS and Google Workspace.

• Experience with Google Workspace, Okta, ideally Okta Workflows

• Experience using AI coding tools and scripting languages like Bash or Python.

• Familiarity with MDM like Iru or Intune is a plus.

• A methodical approach to root-cause troubleshooting and strong interest in automating away repetitive tasks.

• Clear, friendly communication and enjoyment in helping people.

IT Engineer

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