IT Engineer
Join Together AI as an IT Engineer to support end users and manage IT operations in a collaborative environment.
Benefits
Joblaze summary
In the role of IT Engineer at Together AI, the individual will provide hands-on support for both in-office and remote employees, addressing Help Desk tickets and troubleshooting various technical issues. Key skills include experience with Okta, Google Workspace, and MDM for macOS and Linux devices, along with a solid understanding of security principles. This position is well-suited for someone with a background in IT support and asset management, who thrives in a collaborative environment while also being capable of working independently. Together AI's focus on innovative AI solutions adds a unique dimension to the role, emphasizing the importance of clear communication and documentation.
Joblaze insights
- Listed 19 days ago on Joblaze — tracked directly from Together AI's career page.
- Together AI has 66 other open roles including HR Coordinator- Amsterdam, Staff Software Engineer, Inference / Compute Infrastructure Engineering, Staff Software Engineer, Inference / Compute Infrastructure Engineering.
- 1181 active AWS roles on Joblaze right now.
- 427 active Linux roles on Joblaze right now.
- 80 active Google Workspace roles on Joblaze right now.
- Salary band is above the typical range for comparable tech roles (median ~$119,000).
- Pays more than 30% of the 660 salaried AWS roles we track (median $169,075). See AWS salary trends
Quick facts
- Is the IT Engineer role remote?
- It's hybrid — Together AI expects some on-site time in San Francisco.
- What's the salary range?
- Together AI lists $140,000–$220,000 for this role.
- Where is the role based?
- Together AI is hiring for this position in San Francisco.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Android, Google Workspace, Linux, Okta, iOS.
- What seniority level is this role?
- Together AI targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this IT Engineer role at Together AI.
From the original posting
About the Role
As an IT Engineer, you will be working across identity, devices, SaaS platforms, and supporting end users. You should be organized, collaborative, and eager to learn while working within established systems and processes.
Responsibilities
- Provide reliable, hands-on IT support for our in-office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service.
- Support Together’s MDM fleet comprising macOS and some Linux devices.
- Provide in-office support by troubleshooting basic network issues and our A/V systems.
- Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls.
- Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission).
- Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand technical documentation for both technical and non-technical audiences.
- Contribute to IT initiatives by supporting project execution, managing priorities, and ensuring clear communication with stakeholders through regular updates.
- Help maintain a secure environment by supporting basic security hygiene to include access reviews and basic identity security tasks.
- Support onboarding and offboarding of Together employees, interns, and contractors.
- Support the IT team by creating reliable automations that reduce manual work and improve operational efficiency.
- Collaborates well with a team, but also able to work autonomously when needed: working in tandem with other locations and having consistency in practices, documentation, asset mgmt.,etc.
Requirements
- Practical experience administering Okta, including users, groups, and basic app integrations (Terraform a plus).
- Strong knowledge of Google Workspace.
- Hands-on MDM experience with macOS, ideally with FleetDM.
- Ability to support macOS, Linux, iOS, and Android devices.
- Experience participating in procurement and asset management processes.
- Clear, concise technical writing skills for documentation and knowledge base content.
- Excellent communication and customer service abilities.
- Basic understanding of security principles and best practices.
- Experience with low‑code automation tools (Serval, Okta Workflows, Gumloop).
- Scripting familiarity with common languages (Bash, Python).
- Understanding of API integrations and webhooks and how to use them effectively.
- Experience with AWS provisioning and Identity Center
Preferred Qualifications
- Exposure to security and compliance frameworks (SOC 2, ISO 27001, NIST, CIS, FedRAMP).
- Experience with AI tools, agents, MCPs, automations, and prompting.
- Familiarity with Notion and Linear for documentation and project management.
- HRIS integration experience with systems like HiBob and Workday.
About Together AI
Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.
Compensation
We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $140K - $220k + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.
Equal Opportunity
Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
Please see our privacy policy at https://www.together.ai/privacy.