About Dust

Summary

As Dust's first full time IT Ops hire in Paris, you'll own the infrastructure that keeps a fast-growing team running: from devices and access management to the systems and security practices that scale with us. This is a foundational role at a company where AI is woven into every workflow, giving you a front-row seat to how the future of work is actually being built. You'll work directly with the team and have real impact from day one.

What you'll do

Own Device & Endpoint Management

• Provision, configure, and manage all employee hardware (Mac and Linux) across the Paris team

• Maintain MDM tooling and ensure all devices meet security and compliance standards

• Build and document onboarding/offboarding hardware workflows

Manage Identity & Access

• Own IAM across SSO, Google Workspace, and third-party SaaS tools

• Ensure access controls are current, auditable, and correctly scoped

• Partner with the team to implement least-privilege access policies

Keep the Office Running

• Manage AV, networking, and physical infrastructure at the Paris office

• Be the first point of contact for IT issues — resolving quickly and building self-serve resources to reduce recurring requests

• Coordinate with vendors and manage hardware inventory

Drive Security & Compliance

• Support internal security reviews, audits, and compliance initiatives

• Identify risks proactively and propose practical mitigations

• Maintain IT documentation that stays accurate and useful

Build IT Systems That Scale

• Automate repetitive processes and reduce manual IT overhead

• Evaluate and implement new tools as the team grows

• Contribute to IT roadmap planning alongside the Ops and Engineering teams

Requirements

Every candidate and employee's success is measured against the same 3 dimensions. Aptitude, Attitude and Agency.

Aptitude

• Hands-on experience managing macOS and Linux endpoints in a SaaS or tech environment

• Strong working knowledge of MDM solutions (Jamf, Kandji, or equivalent), SSO, and identity management platforms

• Solid understanding of network fundamentals: routing, VPNs, DNS, and office connectivity

• Comfortable working in security-conscious environments with an understanding of access control best practices

• Able to document systems and processes clearly enough that others can operate them independently

Attitude

• Shows up as a team multiplier — resolves issues without drama and leaves things better than they found them

• Communicates proactively: flags problems early and follows through without needing to be chased

• Takes user experience seriously — treats every colleague as a customer of IT

• Gives and receives direct feedback without friction

• Comfortable working in a fast-moving environment where the priorities can shift

Agency

• Proactively identifies IT risks and improvements before they become problems

• Owns issues end-to-end: from diagnosis through resolution, without dropping the thread

• Builds processes and automation that reduce recurring manual work for the team

• Makes reasonable calls under ambiguity rather than escalating everything upward

• Continuously looks for ways to use AI tools to improve how IT operations run at Dust

Location

Why Dust

Learn how we think and work.

• Our product constitution, a story about our mission