IT Specialist
Join Chainguard as an IT Specialist to support IT infrastructure and provide technical assistance in a hybrid work environment.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Provide technical support to employees
- Maintain network and A/V in London office
- Manage employee onboarding with tools and hardware
- Troubleshoot computer-related problems
- Provide on-call support
Must have
- Experience in IT Support
- Experience with MacOS and Linux
- Experience with mobile device management (MDM)
- Strong understanding of IT Security best practices
- Excellent written and verbal communication skills
Nice to have
- Experience configuring and troubleshooting with Neat Hardware
- Proactively self-motivated
- Ability to work independently and in a team
- Eager to grow in a changing environment
Practical constraints
- Ability to be in London office 2 days a week
- Some travel required
- On-call support during holidays
Requirements
- Experience
- 1+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The IT Specialist at Chainguard plays a vital role in maintaining the company's IT infrastructure and providing technical support to employees. Daily tasks include troubleshooting IT issues, managing hardware logistics, and ensuring compliance with security protocols, all while fostering effective communication across teams. This position is well-suited for someone with experience in IT support, particularly in remote or startup environments, and a strong grasp of MacOS, Linux, and IT security practices. The role also involves collaboration with various stakeholders and requires a proactive, self-motivated approach.
Joblaze insights
- Listed yesterday — first seen on Joblaze October 4, 2026. Last confirmed on Chainguard's careers page October 4, 2026.
- Starts above 43% of 14 comparable mid other roles in United Kingdom we track (median $73,075 across 8 companies).
- macOS appears in 1.4% of 142 comparable mid other roles in United Kingdom; IT security appears in 0.7% of 142 comparable mid other roles in United Kingdom.
Quick facts
- Is the IT Specialist role remote?
- It's hybrid — Chainguard expects some on-site time in London, United Kingdom.
- What's the salary range?
- Chainguard lists £47,501–£55,665 for this role.
- How much experience is required?
- At least 1 year of relevant experience for this IT Specialist role.
- Where is the role based?
- Chainguard is hiring for this position in London, United Kingdom.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: IT security, Linux, Neat Hardware, macOS.
- What seniority level is this role?
- Chainguard targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this IT Specialist role at Chainguard.
From the original posting
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
The role in a nutshell:
As an IT Specialist your role is crucial in ensuring the smooth operation of the company's IT infrastructure and supporting all Chainguardians. You'll be responsible for managing and troubleshooting various IT systems, providing empathetic, detailed, and prompt technical support to employees, implementing/ensuring compliance with security, and collaborating with the entire company. This role requires strong communication skills, self-discipline, and the ability to collaborate effectively with internal stakeholders across many different time zones.
What you’ll do:
- Prioritize excellent customer service to employees; quick response and proper and accurate feedback on technical problems
- Be our on-site support for our London office by maintaining our network, A/V, and supporting/troubleshooting our IT assets
- Work with vendors to order, manage, and ship hardware worldwide, and serve as the local point of contact for London-based vendors
- Manage employee lifecycle through onboarding new Chainguardians with tools, systems, and hardware, collaborating closely with Chainguard's HR/Recruiting team
- Receive requests through the IT ticketing system, via email, or Slack for assistance on computer-related problems including hardware, software, peripheral, and related equipment; determine severity of problems; troubleshoot, resolve, or escalate to appropriate technical staff as appropriate
- Provide on-call support (some holidays)
What we're looking for:
- Experience in IT Support, ideally at a remote or startup environment
- Experience with MacOS and Linux
- Experience with mobile device management (MDM)
- Experience configuring and troubleshooting with Neat Hardware
- A strong understanding of IT Security best practices and a desire to improve them
- Excellent written and verbal communication skills with both technical and non-technical audiences
- Some travel required
- Ability to be in our London office 2 days a week (near Farringdon station), with availability to come in daily if ever needed
- Proactively self-motivated and self-starter — comfortable taking action independently with minimal oversight
- Strong ability to cycle between working independently and in a team environment
- Motivated and eager to participate in growing and changing environments (often wearing "many hats")
- An eagerness to grow and build a company that's solving an important problem
About Us
©2026 Chainguard. All Rights Reserved.
Standard company text repeated across Chainguard's postings is omitted here.