Join Weee! as an IT Specialist to support and maintain IT infrastructure in a fast-growing ethnic e-grocery company.
Posted by employer 2 weeks ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Skills & Technologies
Requirements
- Experience
- 4+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of IT Specialist at Weee!, the individual will provide essential daily support for various IT systems within the warehouse, ensuring that all equipment operates smoothly. Key skills include proficiency in computer networking, troubleshooting across multiple operating systems, and experience with security systems. This position is ideal for someone with at least four years of IT support experience, particularly in a warehouse environment, who can work independently and manage multiple tasks effectively. Weee! is rapidly expanding, making this an exciting opportunity to contribute to a growing company.
Joblaze insights
- Listed 9 days ago on Joblaze — tracked directly from Weee!'s career page.
- Weee! has 11 other open roles including Warehouse Supervisor II, Warehouse Supervisor I - Ambient/Cooler or Freezer, Warehouse Supervisor II-2nd Shift.
- 222 active Windows roles on Joblaze right now.
- 15 active LAN roles on Joblaze right now.
- 14 active WAN roles on Joblaze right now.
- Salary band is below the typical range for comparable tech roles (median ~$127,000).
- Pays more than 10% of the 90 salaried Windows roles we track (median $125,000).
Quick facts
- Is the IT Specialist role remote?
- No — this is an on-site role in Milpitas, California, United States.
- What's the salary range?
- Weee! lists $72,000–$85,000 for this role.
- How much experience is required?
- At least 4 years of relevant experience for this IT Specialist role.
- Where is the role based?
- Weee! is hiring for this position in Milpitas, California, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: IDF, LAN, MDF, Mac OS, NAS, SAN.
- What seniority level is this role?
- Weee! targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this IT Specialist role at Weee!.
From the original posting
About Weee!
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
This role is onsite 5 days a week in Milpitas, CA
As a warehouse IT specialist, you will help us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills.
Responsibilities
- Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
- Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.
- Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance.
- Perform Daily, Weekly, Monthly IT and Warehouse Inspections.
- Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.
- Support employee onboarding and offboarding.
- Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure.
- Create simple project plans for IT Infrastructure and buildouts.
- Write SOPs and user manuals and provide IT training to end users.
- Participate in the local implementation of HQ projects.
- Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors
Qualifications
- 4+ years of relevant work experience in IT support.
- Proficient computer networking skills, such as managing the IT server room network switch/firewall.
- Experienced in computer troubleshooting skills (Windows, Mac OS)
- Possess good analytical, troubleshooting, and problem-solving skills.
- Experienced in security camera systems & badge systems.
- Nimble and patient with good communication skills.
- Works independently without supervision
- Warehouse-related IT support experience is preferred.
- CCNA or equivalent
Work Schedule:
- Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible schedule based upon business needs)
- On-Call: Monday - Friday, 5 PM - 9 AM; Saturday - Sunday, 24 hours
Benefits
- Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
- 401k, 4% company match
- Equity and Bonus
- Vacation, sick and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credits
Compensation Range
- The US base salary range for this full-time position is $72,000 - $85,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.