Join Weee! as an IT Specialist to support and maintain IT infrastructure in a fast-growing ethnic e-grocery company.
Posted by employer 2 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Joblaze summary
In the role of IT Specialist at Weee!, the individual will provide essential daily support for various IT systems within the warehouse, ensuring that all equipment operates smoothly. Key skills include proficiency in computer networking, troubleshooting across multiple operating systems, and experience with security systems. This position is ideal for someone with at least four years of IT support experience, particularly in a warehouse environment, who can work independently and manage multiple tasks effectively. Weee! is rapidly expanding, making this an exciting opportunity to contribute to a growing company.
Quick facts
- Is the IT Specialist role remote?
- No — this is an on-site role in Milpitas, California, United States.
- What's the salary range?
- Weee! lists $72,000–$85,000 for this role.
- How much experience is required?
- At least 4 years of relevant experience for this IT Specialist role.
- Where is the role based?
- Weee! is hiring for this position in Milpitas, California, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: IDF, LAN, MDF, Mac OS, NAS, SAN.
- What seniority level is this role?
- Weee! targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this IT Specialist role at Weee!.
From the original posting
About Weee!
This role is onsite 5 days a week in Milpitas, CA
As a warehouse IT specialist, you will help us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills.
Responsibilities
- Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
- Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.
- Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance.
- Perform Daily, Weekly, Monthly IT and Warehouse Inspections.
- Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.
- Support employee onboarding and offboarding.
- Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure.
- Create simple project plans for IT Infrastructure and buildouts.
- Write SOPs and user manuals and provide IT training to end users.
- Participate in the local implementation of HQ projects.
- Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors
Qualifications
- 4+ years of relevant work experience in IT support.
- Proficient computer networking skills, such as managing the IT server room network switch/firewall.
- Experienced in computer troubleshooting skills (Windows, Mac OS)
- Possess good analytical, troubleshooting, and problem-solving skills.
- Experienced in security camera systems & badge systems.
- Nimble and patient with good communication skills.
- Works independently without supervision
- Warehouse-related IT support experience is preferred.
- CCNA or equivalent
Work Schedule:
- Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible schedule based upon business needs)
- On-Call: Monday - Friday, 5 PM - 9 AM; Saturday - Sunday, 24 hours
Compensation Range
- The US base salary range for this full-time position is $72,000 - $85,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
Standard company text repeated across Weee!'s postings is omitted here.