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Junior IT Security & Operations Specialist

Join Mecka AI as a Junior IT Security & Operations Specialist to support technology needs and learn about security operations.

Location
Toronto, Canada
Compensation
Not disclosed
Level
junior
Type
Not specified

Posted by employer 10 hours ago

First seen on Joblaze 4 hours ago

Last verified on the company career page 4 hours ago

What you'll build

  • Prepare and support Windows and Mac laptops
  • Help onboard and offboard employees
  • Respond to employee support requests
  • Check endpoint enrollment and software updates
  • Review routine security alerts and logs

Must have

  • Up to two years of IT support or systems experience
  • Comfort helping people troubleshoot common Windows or macOS problems
  • Basic understanding of user accounts, permissions, networking, and safe handling of company data
  • Good written communication and attention to detail

Nice to have

  • Experience with Google Workspace
  • Experience with device management
  • Experience with Linux
  • Experience with scripting
  • Experience with Ansible
  • Experience with Elastic

AI in the day-to-day

Mecka uses AI responsibly to support administrative and efficiency-focused aspects of our recruitment process.

Requirements

Experience
0–2 years

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

In the role of Junior IT Security & Operations Specialist at Mecka AI, the individual will manage daily technology support tasks, including device setup and troubleshooting for employees. Key skills include familiarity with Windows and macOS systems, basic networking knowledge, and a willingness to learn about security operations and automation tools. This position is ideal for someone with up to two years of IT experience, looking to grow in a supportive environment under the guidance of a Security/IT Lead.

Joblaze insights

  • Listed today — first seen on Joblaze October 16, 2026. Last confirmed on Mecka AI's careers page October 16, 2026.

Quick facts

How much experience is required?
0–2 years of relevant experience for this Junior IT Security & Operations Specialist role.
What's the tech stack?
Joblaze extracted these technologies from the posting: Ansible, Elastic, Google Workspace, Linux, Mac, Windows.
What seniority level is this role?
Mecka AI targets junior candidates for this position.

From the original posting

The role

Mecka is looking for a Junior IT & Security Operations Specialist to help our team work smoothly and securely. You will be a first point of contact for everyday technology needs, help manage employee devices and access, and learn how to review routine security findings. You will work closely with the Security/IT Lead, who will guide you on complex issues and review production changes.

What you’ll do

  • Prepare and support Windows and Mac laptops, including setup, software installation, inventory, and troubleshooting.

  • Help onboard and offboard employees by following approved account, device, and access procedures.

  • Respond to employee support requests clearly and promptly; document fixes and escalate issues you cannot resolve.

  • Check endpoint enrollment, software updates, patch status, and routine vulnerability findings.

  • Review routine security alerts and logs, record relevant details, and escalate suspicious activity.

  • Maintain clear setup guides, asset records, and operational checklists.

  • Assist with supervised work in Google Workspace, Authentik, Linux, Ansible, Elastic, and other tools as you learn them.

What you bring

  • Up to two years of IT support or systems experience; internships, coursework, certifications, and hands-on personal projects count.

  • Comfort helping people troubleshoot common Windows or macOS problems.

  • Basic understanding of user accounts, permissions, networking, and safe handling of company data.

  • Good written communication, attention to detail, and willingness to ask questions and escalate when needed.

  • Interest in learning security operations and automation.

Helpful, but not required

Experience with Google Workspace, device management, Linux, scripting, Ansible, Elastic, or identity and access management. You do not need experience with every tool to apply.

How we’ll support you

You will receive guidance from the Security/IT Lead, documented procedures, and opportunities to build deeper systems and security skills. You will not be expected to make high-risk changes or handle major incidents alone.



Inclusive Hiring at Mecka

Standard company text repeated across Mecka AI's postings is omitted here.

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