Join Mecka AI as a Junior IT Security & Operations Specialist to support technology needs and learn about security operations.
Posted by employer 10 hours ago
First seen on Joblaze 4 hours ago
Last verified on the company career page 4 hours ago
What you'll build
Must have
Nice to have
AI in the day-to-day
Mecka uses AI responsibly to support administrative and efficiency-focused aspects of our recruitment process.
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In the role of Junior IT Security & Operations Specialist at Mecka AI, the individual will manage daily technology support tasks, including device setup and troubleshooting for employees. Key skills include familiarity with Windows and macOS systems, basic networking knowledge, and a willingness to learn about security operations and automation tools. This position is ideal for someone with up to two years of IT experience, looking to grow in a supportive environment under the guidance of a Security/IT Lead.
Joblaze insights
Quick facts
From the original posting
Mecka is looking for a Junior IT & Security Operations Specialist to help our team work smoothly and securely. You will be a first point of contact for everyday technology needs, help manage employee devices and access, and learn how to review routine security findings. You will work closely with the Security/IT Lead, who will guide you on complex issues and review production changes.
Prepare and support Windows and Mac laptops, including setup, software installation, inventory, and troubleshooting.
Help onboard and offboard employees by following approved account, device, and access procedures.
Respond to employee support requests clearly and promptly; document fixes and escalate issues you cannot resolve.
Check endpoint enrollment, software updates, patch status, and routine vulnerability findings.
Review routine security alerts and logs, record relevant details, and escalate suspicious activity.
Maintain clear setup guides, asset records, and operational checklists.
Assist with supervised work in Google Workspace, Authentik, Linux, Ansible, Elastic, and other tools as you learn them.
Up to two years of IT support or systems experience; internships, coursework, certifications, and hands-on personal projects count.
Comfort helping people troubleshoot common Windows or macOS problems.
Basic understanding of user accounts, permissions, networking, and safe handling of company data.
Good written communication, attention to detail, and willingness to ask questions and escalate when needed.
Interest in learning security operations and automation.
Experience with Google Workspace, device management, Linux, scripting, Ansible, Elastic, or identity and access management. You do not need experience with every tool to apply.
You will receive guidance from the Security/IT Lead, documented procedures, and opportunities to build deeper systems and security skills. You will not be expected to make high-risk changes or handle major incidents alone.
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