Lead Level 2 Data Center NOC Engineer responsible for technical leadership and operational ownership in modular and distributed data center environments.
Posted by employer 2 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Skills & Technologies
Requirements
- Experience
- 7+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Lead Data Center NOC Engineer at Armada is responsible for overseeing incident response and ensuring the reliability of critical infrastructure in modular and distributed data center environments. This role requires a blend of hands-on troubleshooting skills and leadership capabilities, particularly in networking and infrastructure operations. Ideal candidates will have extensive experience in NOC or data center operations, along with a strong technical background in power, cooling, and networking systems. Armada's innovative approach to edge AI infrastructure presents a unique opportunity for those looking to make a significant impact in a rapidly evolving field.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Armada's careers page October 27, 2026.
- Salary band is in line with the typical range for comparable tech roles (median ~$130,000).
- Starts above 5% of 19 comparable lead other roles in United States that list Python we track (median $158,000 across 10 companies). See Python salary trends
- Python appears in 5.6% of 627 comparable lead other roles in United States; ServiceNow appears in 0.2% of 627 comparable lead other roles in United States.
Quick facts
- Is the Lead Data Center NOC Engineer role remote?
- It's hybrid — Armada expects some on-site time in United States (Remote).
- What's the salary range?
- Armada lists $125,840–$157,300 for this role.
- How much experience is required?
- At least 7 years of relevant experience for this Lead Data Center NOC Engineer role.
- Where is the role based?
- Armada is hiring for this position in United States (Remote).
- What's the tech stack?
- Joblaze extracted these technologies from the posting: BMS, CRAC, CRAH, DCIM, Generator, Grafana.
- What seniority level is this role?
- Armada targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Lead Data Center NOC Engineer role at Armada.
From the original posting
About the Company
Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.
We are seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This lead role acts is responsible leading incident response, mentoring NOC staff, and ensuring uptime of critical infrastructure including power, cooling, and networking systems. The ideal candidate combines deep hands-on troubleshooting with strong leadership, communication, and process ownership.
Location
This position may be performed remotely in the U.S. The Greater Seattle Area is strongly preferred, given Armada's operations and the collaborative nature of the role.
What You'll Do (Key Responsibilities)
Shift & Operational Leadership:
- Act as the senior technical lead on shift, guiding and supporting L1 NOC technicians.
- Serve as primary escalation point for incidents until resolution or handoff to L3 Engineering.
- Lead shift handovers, prioritization, and operational decision-making.
- Mentor and coach junior NOC staff and support onboarding.
- Represent the NOC during cross-functional incident bridges.
Incident Command & Reliability:
- Serve as Incident Commander for medium to high-severity incidents.
- Own end-to-end incident lifecycle: detection, triage, mitigation, communication, and resolution.
- Drive root cause analysis (RCA) and corrective actions for recurring issues.
- Ensure high-quality, executive-ready incident communications.
- Continuously improve MTTR and operational reliability.
Infrastructure & Data Center Operations:
- Monitor and troubleshoot physical infrastructure using PLC, BMS, and DCIM platforms.
- Perform health checks on UPS, PDUs, generators, CRAC/CRAH systems.
- Troubleshoot MEP-related issues and coordinate maintenance and remote hands.
- Support modular, containerized, and micro data center deployments.
- Enforce physical and logical security policies.
Networking Operations & Troubleshooting (L2):
- Monitor and troubleshoot switches, routers, firewalls, and edge connectivity.
- Perform L2/L3 troubleshooting (VLANs, IP addressing, MTU, routing fundamentals).
- Validate fiber/copper connectivity, optics, link status, and redundancy paths.
- Troubleshoot VPNs and secure remote access solutions.
- Escalate architecture or design issues to Network Engineering (L3).
Tooling, Runbooks & Automation:
- Use observability and ITSM platforms (Grafana, Zenduty, ServiceNow, Jira, SolarWinds).
- Own and maintain operational runbooks, SOPs, and escalation procedures.
- Improve alerting quality, dashboards, and noise reduction.
- Support automation, reporting, audits, and compliance requests.
Collaboration & Change Management:
- Partner with Engineering and Product teams.
- Participate in change planning, execution, and post-change validation.
- Identify operational gaps and drive continuous improvement initiatives.
Required Qualifications
- 7+ years experience in NOC, data center, or infrastructure operations.
- Demonstrated experience leading incidents or technical shifts.
- Strong hands-on experience with DCIM/BMS platforms (Distech, Schneider, RadixIOT).
- Advanced L2/L3 networking troubleshooting experience.
- Solid understanding of power, cooling, and monitoring systems.
- Ability to interpret electrical one-lines and network diagrams.
- Comfortable with shift work and on-call rotations.
Preferred Experience and Skills
- Certifications: CCNA, JNCIA, CDCTP, CDCP, or equivalent.
- Experience with edge/remote connectivity (VSAT, LTE/5G, Starlink).
- Familiarity with Linux/Windows server environments.
- Basic scripting (Python, Bash, PowerShell).
Compensation
For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications.
- Tier 1 (e.g., SF Bay Area, NYC, Seattle): $144,715 – $180,890
- Tier 2 (most U.S. metro areas): $125,840 – $157,300
- Tier 3 (other cities): $119,548 - $149,435
In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).
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Standard company text repeated across Armada's postings is omitted here.