Lead the Reporting capabilities and ROI narrative for MaintainX's platform, focusing on customer insights and analytics.
Posted by employer 6 days ago
First seen on Joblaze 6 days ago
Last verified on the company career page 3 hours ago
What you'll build
Must have
Nice to have
AI in the day-to-day
AI-powered features that democratize how our customers glean insight from MaintainX through NLI.
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
The Lead Product Manager for ROI & Reporting at MaintainX is responsible for enhancing the platform's reporting capabilities and ensuring customers can effectively measure their return on investment. This role requires expertise in product management, particularly in analytics and reporting, along with a strong understanding of data modeling and infrastructure. Ideal candidates will have extensive experience working with enterprise clients and a proven ability to expand product audiences across various organizational levels. The position involves collaboration with sales teams to drive upmarket growth and inspire a team of designers and engineers.
Joblaze insights
Quick facts
From the original posting
We're growing fast and hiring the Product talent to match.
We are seeking a Lead Product Manager to oversee our Reporting capabilities and how we surface ROI to customers via the MaintainX platform, sitting within the Core division. This role will own an exciting portfolio of products at various stages of maturity, including our in-app Reporting platform and more nascent, AI-powered features that democratize how our customers glean insight from MaintainX through NLI. This role will also own the ROI narrative within our products, helping customers (and our GTM teams) quantify the impact of MaintainX within their operations. To be successful in this role, a candidate will need to be able to balance delivering insight through simplicity for our Mid-Market customers and bringing enough power to our data products to satisfy our most demanding Enterprise customers. If this sounds like you, let’s talk!
What you'll do:
Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX.
Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.
Own the ROI narrative within our products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports our GTM motion, and building products that support that story.
Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close up-market accounts.
Partner with the sales team to directly help close large deals.
Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics.
About you:
8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers.
Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers.
Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes.
Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers.
Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions.
Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution.
Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals.
Strong relationship-builder who can work credibly across all levels, from ICs to executives.
Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering.
Standard company text repeated across MaintainX's postings is omitted here.