Join Finch as a Legal Intake Specialist to help clients navigate personal injury cases with empathy and professionalism.
Posted by employer 1 day ago
First seen on Joblaze 21 hours ago
Last verified on the company career page 21 hours ago
What you'll build
- Answer inbound calls for multiple Law Firms
- Qualify cases and confirm eligibility
- Guide clients through the sign-up process
- Hand off cases to attorneys and lead paralegals
- Maintain responsiveness as a key builder of trust
Must have
- 5+ years in client-facing intake or sales roles
- Bilingual (English/Spanish)
- Excellent communicator
- Ability to multi-task in a fast paced environment
Practical constraints
- Monday - Friday, 12:00PM - 10:00PM EST
AI in the day-to-day
We combine expert operators with purpose-built AI to automate the admin work of consumer law.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: seniority, visa sponsorship.
Benefits
Joblaze summary
The Legal Intake Specialist at Finch plays a crucial role in the client experience by handling inbound calls, qualifying cases, and guiding potential clients through the sign-up process. This position requires strong communication skills, empathy, and a solid understanding of personal injury law, with a preference for candidates who are bilingual in English and Spanish. Ideal applicants have at least five years of experience in client-facing roles, particularly within legal services, and can thrive in a fast-paced environment. Finch's Legal Operations team is focused on delivering high-quality outcomes for law firm partners and their clients.
Joblaze insights
- Listed today — first seen on Joblaze October 23, 2026. Last confirmed on Finch's careers page October 23, 2026.
- Salary band is below the typical range for comparable tech roles (median ~$129,582).
- Starts above 1% of 3477 comparable other roles in United States we track (median $128,200 across 276 companies).
Quick facts
- Is the Legal Intake Specialist (Bilingual English/Spanish) - 12PM-10PM EST role remote?
- Yes — Finch lists this as a fully remote position.
- What's the salary range?
- Finch lists $55,000–$75,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Legal Intake Specialist (Bilingual English/Spanish) - 12PM-10PM EST role.
- Is this full-time or contract?
- Full-time for this Legal Intake Specialist (Bilingual English/Spanish) - 12PM-10PM EST role at Finch.
From the original posting
Explore life at Finch for more.
This Role:
Intake Specialists are the first voice potential clients hear from Finch. You’ll build trust in minutes, qualify cases, and ensure every eligible client signs quickly and seamlessly. This 24/7 team is the front line of Finch’s client experience.
The Schedule:
Monday - Friday, 12:00PM - 10:00PM EST
You Will:
Answer inbound calls for multiple Law Firms with empathy and professionalism
Qualify cases and confirm eligibility using defined criteria and an understanding of personal injury cases
Guide clients through the sign-up process and secure retainers
Hand off cases to attorneys and lead paralegals with complete and accurate information
Maintain responsiveness as a key builder of trust with every partner
Your Team: Legal Operations
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
You Might Be a Fit if You:
Have 5+ years in client-facing intake or sales roles, ideally in legal services
Are Bilingual (English/Spanish)
Are an excellent communicator who can build trust quickly
Can lead conversations with empathy while maintaining control of the call
Stay calm and focused under pressure
Are able to multi-task in a fast paced environment
Can confidently help people understand how a lawyer can best help with their situation with a soft sales approach
Compensation
$55,000 – $75,000 annual salary + equity
Additional benefits include:
100% coverage for health, dental, and vision
401(k) retirement plan
Flexible PTO (we trust you to take the time you need)
Standard company text repeated across Finch's postings is omitted here.