Lead the onboarding team for top real estate professionals, ensuring a high-quality client experience from kickoff to launch.
Posted by employer 2 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Manager of Onboarding at Luxury Presence oversees the onboarding process for high-profile real estate clients, ensuring a smooth transition from kickoff to launch. This role requires strong operational skills and a client-centric approach, with an emphasis on developing team members and driving performance metrics. Ideal candidates will have a background in client success or onboarding, along with leadership experience that fosters a culture of accountability and growth. Luxury Presence, a rapidly growing Series C company, is focused on leveraging AI to enhance the real estate industry.
From the original posting
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
We're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are some of the top real estate professionals in the world, and the onboarding experience is the first chapter of their relationship with LP. As Manager of Onboarding, you'll lead the team responsible for taking clients from kickoff through launch — and you'll be accountable for the speed, quality, and experience of that journey.
In this role, you'll be counted on to develop and coach your ICs, drive performance against clear metrics, and build a team culture where accountability and growth go hand in hand. To be successful, you'll need to be operationally sharp, deeply client-focused, and the kind of leader people genuinely want to follow.