Lead the Renewal Desk at Restaurant365, ensuring renewal predictability and process compliance in a hybrid work environment.
Posted by employer 6 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
The Renewal Manager at Restaurant365 is responsible for overseeing the Renewal Desk, ensuring accurate forecasting and compliance in the renewal process across various market segments. This role requires strong skills in operational management and collaboration, particularly with Sales and Customer Success teams, to enhance renewal predictability and automate processes. Ideal candidates will have a background in SaaS operations and a proven track record in managing renewal strategies. Restaurant365 emphasizes a culture of empowerment and continuous improvement, making it a dynamic environment for growth.
Quick facts
- Is the Manager, Renewals role remote?
- It's hybrid — Restaurant365 expects some on-site time in Mexico City.
- Where is the role based?
- Restaurant365 is hiring for this position in Mexico City.
- What seniority level is this role?
- Restaurant365 targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Manager, Renewals role at Restaurant365.
From the original posting
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments.
This leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership.
This role carries operational authority over renewal forecast accuracy and renewal process compliance.
This role is based in Mexico City and follows a hybrid schedule (2-3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs.