Job Overview

The Supply Chain Materials Systems & Process Manager owns how materials move, are recorded, and are taught across the enterprise, and leads the team that confirms every site is ready to run those processes.

This role designs, standardizes, and scales materials management and warehouse processes, and serves as the subject matter expert (SME) for supply chain systems, inventory control, and warehouse operations. The Manager keeps physical material flow aligned with system execution in the ERP/WMS, and builds the training and certification programs that make that alignment repeatable at every site.

The Manager also leads the Supply Training & Analysis Team, which develops curriculum, delivers and certifies training, and analyzes performance data to confirm readiness across Supply Chain Materials.

Responsibilities

Process and SOP Standardization

• Develop, publish, and maintain standardized SOPs for receiving, storage, inventory control, kitting, and replenishment.

• Drive enterprise-wide standardization so every site runs the same core processes, with documented, approved exceptions only.

• Manage SOP version control and change management so field practice and written procedure stay aligned.

Systems Alignment (ERP/WMS)

• Align physical material flow with ERP/WMS transactions to ensure inventory accuracy and end-to-end traceability.

• Act as SME for materials-related system configuration, transaction discipline, and process-to-system gaps.

• Partner with IT, Finance, Production, and Quality to define requirements and resolve system or data issues.

Team Leadership

• Lead, develop, and set priorities for the Supply Training & Analysis Team.

• Set the team's annual plan for curriculum releases, site training cycles, readiness assessments, and reporting.

• Coach team members on instructional quality, data analysis, and technical depth in materials and warehouse operations.

Audits, KPIs, and Corrective Action

• Conduct process audits and monitor KPIs, including inventory accuracy, pick accuracy, dock-to-stock time, and shortages.

• Lead root cause analysis and implement corrective action plans (CAPs), and feed recurring findings back into SOPs and training.

• Report site readiness and performance trends to Supply Chain leadership.

Systems and Production Scaling

• Support production scaling with historical data pulled from current programs of record.

• Prepare new and expanding sites to operate to enterprise standards from day one.

Qualifications

Required

• Bachelor's degree or equivalent experience

• 5+ years in supply chain, warehouse, or materials management

• ERP/WMS experience

• Strong understanding of inventory control and material flow

Preferred

• Startup or scaling manufacturing experience

• Lean / Six Sigma background

• Experience developing SOPs, training programs, or certification processes

• Experience leading or mentoring a team

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer

• Occasional standing and walking within the office

• Manual dexterity to operate a computer keyboard, mouse, and other office equipment

• Visual acuity to read screens, documents, and reports

• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies

• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

Time Off: Generous PTO and Holidays

Retirement Plan: 401(k) plan with company match

Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline