Joblaze summary

The Merchant Operations Supervisor at PayJoy oversees daily operations related to merchant partnerships, ensuring efficient processes and compliance with company standards. This role requires expertise in operations management, data analysis, and familiarity with financial technology systems. It is well-suited for candidates with a background in operations or finance, particularly those with supervisory experience. PayJoy, as a Public Benefit Corporation, emphasizes its mission to support underserved markets, making this position integral to its social impact goals.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 23, 2026. Last confirmed on PayJoy's careers page November 10, 2026.
This exact title is also open at 1 other location at PayJoy: Jakarta.

From the original posting

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Merchant Operations Supervisor is responsible to mentoring and guiding a team focused on improving processes and issues found to ensure a great customer (admin, merchant, and clerk) experience., included taking care of the admin/merchant/clerk (partners) onboarding process, identifying potential risks in current processes, and providing insights to stakeholders.

Merchant Operations Supervisor

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