Mortgage Process Specialist

We're here to change it.

Who we are

Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open, and automated origination experience, benefitting financial institutions and their customers.

And, we're not alone.

Our team is small, but mighty. We are a collection of humans who value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to build the infrastructure that will power the future of the financial industry, we would love to hear from you!

About the role

As we grow our team of analysts at Vesta, you’ll work closely with our product, engineering, partnerships, and implementations teams across a variety of mission critical projects. In this role, you can expect to:

• become a Vesta product expert, understanding how to test all functionality within the platform, and diligently document test cases with a high attention to detail.

• work with our partner integrations team to help configure our integrations and map data across platforms.

• partner with our customer implementation team to create canonical documentation around all aspects of both loan fulfillment workflows and the nuances of our product.

• stay in lock step with our engineering, product, and partner teams, keeping them updated on testing and integration status.

• be an indispensable part of delivering industry-changing software to our customers!

Who you are

• You have 3+ years of experience in the mortgage industry, specifically navigating and working with mortgage systems either on the operational/process side or on the technical/IT side. Experience working with Loan Origination Systems is a big plus, and experience in pricing and/or secondary marketing — PPE configuration, lock desk operations, investor delivery, loan sale workflows, or hedging — is a huge plus. This is an area where deep domain knowledge translates directly into product impact.

• You are highly technical, or technically adept with a strong desire to go deeper. You're comfortable working closely with engineers and product managers, reading API documentation, reasoning about data schemas, and pulling apart JSON/XML payloads to understand what's actually happening under the hood. Hands-on experience with tools like Postman, basic SQL, or scripting to validate data is a major plus. Technical acumen isn't optional in this role — it's central to it.

• You are curious and hungry to identify, triage, and help solve any problem you come across, big or small, and you're excited to apply your depth of knowledge across a variety of projects.

• You are a self-starter and team player who's comfortable flexing across a variety of problems, and you do so while keeping an eye toward detail and executing with precision.

• You're looking to join an early-stage team to build something BIG, something industry-changing, and you're excited about being part of that quickly-moving, fast-growing journey.

Benefits and Perks

• Robust medical, vision, & dental coverage (~100% of employee premiums are covered)

• 401(K) plan offering

• Remote-first culture with hubs in New York & San Francisco

• Generous WFH & Wellness Benefits

• Monthly Doordash benefits

• Open & encouraged flexible time off

Our cash compensation amount for this role is targeted at $100,000 - $135,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.