Join Flexport as an Ocean Gateway Associate to enhance global trade operations and partner performance in the logistics sector.
Posted by employer 1 year ago
First seen on Joblaze 3 months ago
Last verified on the company career page 19 hours ago
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
The Ocean Gateway Associate at Flexport is responsible for enhancing operational performance by collaborating with various stakeholders, including ocean carriers and logistics partners. This role requires expertise in ocean export operations and a strong analytical mindset to drive performance management and process improvements. Ideal candidates have a background in logistics or supply chain, with at least three years of experience, and possess excellent communication skills to influence and build relationships globally. Flexport's dynamic environment emphasizes innovation and collaboration, making it suitable for those eager to tackle complex global trade challenges.
From the original posting
About Flexport:
The Opportunity
The Ocean Gateway Associate plays a critical role in Flexport’s mission to make global trade easy for everyone. Flexport today connects over 10,000 clients and suppliers across 109 countries. In this role, you’ll work in a cross-functional environment, partnering closely with our forwarding partners, ocean carriers, and trucking providers, as well as teams across the company, to achieve our common objectives.
What You’ll Do
Partner Performance Management
- Help build the operational performance framework, processes, and tools to measure ocean partner performance across the local market
- Drive performance management of Flexport’s freight forwarding partners, customs partners, and ocean carriers, using global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations
- Define and refine operational performance and product adoption metrics that meet business needs, in alignment with Account Management, Global Operations, Operational Excellence, and partners
- Prepare presentations and analysis for the monthly and quarterly partner review process
Allocation & Operations
- Use Flexport allocation tools to actively route cargo to ocean carrier contracts with optimal cost, transit time, and allocation availability
- Create enablement resources so internal teams can easily ship in and out of managed territories
Partner Development
- Act as a trusted advisor and coach to partners, continuously identifying gaps and developing solutions focused on process standardisation for both the Flexport operations team and partners
- Identify partner training needs, and design and execute training programme to drive operational quality
What You’ll Bring
- Bachelor’s degree with 3+ years of professional logistics or supply chain experience
- Ocean export operations experience (TPEB), with shipments from East Asia to the USA and Canada
- Strong commercial and business acumen, with the ability to bring a deeper level of analysis and insight to inform strategy
- Ability to create data-driven insights that inform decisions and process improvements
- Analytical skills and next-level attention to detail, while maintaining a macro perspective
- Prior experience managing programme and initiatives from end to end
- Ability to identify win-win commercial and operational opportunities
- Strong ability to build relationships globally, manage different stakeholders, and influence others
- Excellent communication, interpersonal, and organisational skills
- Courage to challenge the status quo when logic and reason require it
- A “compliance first” attitude, as we operate in a heavily regulated industry
What We Offer
- Competitive base salary
- Quarterly performance bonus
- Restricted Stock Units (RSUs)
- Daily complimentary lunch
- Medical insurance, including coverage for dependents
- Comprehensive training on Flexport’s systems and tools
- Internal career growth, with opportunities to develop and move up within Flexport’s global network
Commitment to Equal Opportunity
Standard company text repeated across Flexport's postings is omitted here.