Is the Onboarding Expert role remote?

Yes — Clipboard Health lists this as a fully remote position.

Joblaze summary

In the role of Onboarding Expert at Clipboard Health, the individual will facilitate a smooth onboarding experience for new and returning app users through targeted outreach and personalized consultations. Key skills include effective communication, problem-solving, and the ability to navigate a fast-paced environment while maintaining organized documentation. This position is well-suited for those with a background in customer support or sales, particularly in healthcare, who thrive on helping others succeed. Clipboard Health, a profitable and rapidly growing company, emphasizes a mission-driven approach to connect healthcare professionals with essential job opportunities.

Joblaze insights

Listed yesterday — first seen on Joblaze September 23, 2026. Last confirmed on Clipboard Health's careers page September 23, 2026.
This exact title is also open at 2 other locations at Clipboard Health: Remote (Canada, UK, EU), Remote (Central & South America).

Quick facts

Is the Onboarding Expert role remote?: Yes — Clipboard Health lists this as a fully remote position.

From the original posting

About the role:

As an Onboarding Expert, you’ll be a key contributor to an excellent onboarding journey for new and reactivated workers on our app. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference.

What You’ll Be Doing

Make ~60 targeted outbound calls per day to Clipboard app users.
Host ~5 pre-booked 15-minute onboarding consultations daily.
Send follow-up emails and texts to answer questions and support worker onboarding.
Respond to inbound messages and support tickets.
Keep clear documentation of all interactions.
Identify pain points and opportunities for improvement in the worker experience.
Be the go-to guide and trusted partner helping professionals feel confident, supported, and ready to work their first shift.

What Makes You a Great Fit

You enjoy talking to people, helping them succeed, solving challenges, and getting them excited about Clipboard.
You’re comfortable making calls in a phone-heavy, fast-paced environment and love building rapport quickly.
You speak and write English clearly and professionally.
You’re organized, follow through on tasks, and don’t let things slip.
You’re curious, resourceful, and always looking for the root cause of a problem.
You’re quick with tools and not afraid to learn new systems.
You’re observant, recognize pain points and opportunities, and aren't afraid to step in and lead the charge on improvements.
Able to work weekdays in US Eastern Time.

Experience in inside sales, client onboarding, customer support, or healthcare recruiting is a plus - but not required. If you’re a quick learner with great communication skills, we want to hear from you.

What This Role Is NOT

Not cold calling - you’ll only speak with professionals who have accounts on the app.
Not technical support - you’ll guide workers but escalate deeper tech issues.
Not repetitive - every conversation is unique, and you’ll need to think on your feet.

Why Join Clipboard

100% Remote
Mission-driven work that improves lives
Supportive, collaborative international team
Career growth in a fast-moving tech company

System Requirements

To succeed in this role, you must have:

A reliable laptop/desktop (no Chromebooks or Linux OS).
Minimum 20 Mbps wired internet connection.
Wired headset for clear communication.
A quiet, distraction-free workspace.
Stable power and internet connectivity.

Ready to empower healthcare professionals from day one?

Start your journey with Clipboard - fill out the form below, and let’s make an impact together.

Want to know more? Please feel free to check out our Remote Work Guidelines.

Standard company text repeated across Clipboard Health's postings is omitted here.