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Operations Associate

Join Flexport as an Operations Associate to drive automation in Brazilian logistics operations and support global trade.

Location
Sao Paulo
Compensation
Not disclosed
Level
mid
Type
full time · On-site

Posted by employer 1 month ago

First seen on Joblaze 1 month ago

Last verified on the company career page 15 hours ago

What you'll build

  • Own end-to-end operations across ocean, air, and trucking for shipments into and out of Brazil
  • Oversee partner performance on day-to-day shipments
  • Map the import and export processes into and out of Brazil
  • Act as a trusted advisor and coach to the Flexport team worldwide
  • Partner with local, regional, and global teams to design logistics solutions

Must have

  • Bilingual in English and Portuguese required
  • Bachelor’s degree
  • 2+ years of experience in logistics, freight forwarding, supply chain or ocean carrier operations
  • Strong analytical skills
  • Excellent communication, organizational, and cross-functional collaboration skills
  • Proven problem-solving skills

Nice to have

  • Spanish a plus
  • An entrepreneurial mindset
  • Passion for team success
  • A can-do, roll-up-your-sleeves, results-oriented approach

AI in the day-to-day

Hands-on daily use of AI tools, or a strong affinity for picking them up fast.

Requirements

Experience
2+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, visa sponsorship.

Joblaze summary

The Operations Associate at Flexport is responsible for managing end-to-end logistics operations for import and export shipments in Brazil, focusing on enhancing efficiency and compliance. This role requires a strong background in logistics or supply chain management, along with analytical skills to develop performance tracking tools. Ideal candidates are bilingual in English and Portuguese, possess at least two years of relevant experience, and have a proactive approach to problem-solving and innovation. As part of a new office, this position offers the chance to shape operations in a growing market.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 26, 2026. Last confirmed on Flexport's careers page November 11, 2026.
  • This exact title is also open at 1 other location at Flexport: Guadalajara, Mexico.

Quick facts

Is the Operations Associate role remote?
No — this is an on-site role in Sao Paulo.
How much experience is required?
At least 2 years of relevant experience for this Operations Associate role.
Where is the role based?
Flexport is hiring for this position in Sao Paulo.
What seniority level is this role?
Flexport targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Operations Associate role at Flexport.

From the original posting

About Flexport:

The opportunity:

As Flexport continues to scale its operations across LATAM, São Paulo is opening as our newest office in the region, and Flexport's first in Brazil. You’ll be one of the first local hires on the ground, part of the initial cohort that stands up this office from scratch. As an Operations Associate, you'll play a critical role in Flexport's mission: to make global trade so easy there will be more of it. Today, Flexport moves more than $175B in goods for over 13,000 clients across 135 countries, and in this role you'll focus on building that business in Brazil, working in a highly cross-functional environment alongside clients, local partners, ocean and air carriers, port and airport terminals, trucking providers, customs brokers, and teams across the company.

This is a role for someone who wants to bring automation and AI-driven tooling into Brazilian logistics operations, not just manage the status quo. Flexport is investing heavily in automating manual ops workflows across LATAM, and you'll be the person on the ground translating that into real operational leverage for the São Paulo team, reducing manual work and speeding up execution.

You will:

  • Pre-insourcing operations:
    • Oversee the coordination of import and export shipments across ocean, air, and road freight, managed by Flexport’s agent in Brazil, ensuring service levels, compliance, and operational efficiency throughout the process
    • Map and structure import and export processes in Brazil, preparing the operation for the insourcing of activities in the short term
  • Post-insourcing operations:
    • Coordinate import and export shipments in Brazil with ocean carriers, airlines, trucking companies, and other local providers, ensuring operational efficiency and adherence to service levels
  • Act as a trusted advisor and coach to the Flexport team worldwide for Brazil-related matters, working closely with local, regional, and global teams, including Sales, Account Management, Trade Lane Managers, and Operations, to develop logistics solutions, resolve issues, identify improvement opportunities, and support the acquisition and expansion of new business for Flexport
  • Act as the point of contact for local customers in Brazil, providing operational support whenever needed

You should have:

  • Bilingual in English and Portuguese required; Spanish a plus
  • Bachelor’s degree
  • 2+ years of experience in freight forwarding, ocean carrier or co-loader operations
  • Strong analytical skills, with experience building and refining dashboards to track performance
  • Excellent communication, organizational, and cross-functional collaboration skills
  • Proven problem-solving skills, with the ability to run deep dives and identify root causes
  • An entrepreneurial mindset, with a strong track record of driving results and innovation
  • Passion for team success, with the ability to inspire and motivate others
  • A can-do, roll-up-your-sleeves, results-oriented approach; approachable and accessible
  • A compliance-first mindset, high integrity and ethics, with style and behavior that reflect Flexport's values
  • Hands-on daily use of AI tools, or a strong affinity for picking them up fast

#LI-onsite

Commitment to Equal Opportunity

Standard company text repeated across Flexport's postings is omitted here.

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