Operations Associate

At Yubico, we offer:

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).

About the role

Yubico is looking for an Operations Associate to join our Stockholm Operations team.

In this role, you will support the day-to-day execution of our fulfilment, inventory and operational activities, helping ensure that customer orders are prepared accurately, efficiently and to the expected quality standard.

This is a hands-on role where attention to detail, reliability and consistency are important. You will work closely with the Operations team across inventory handling, quality inspection, order fulfilment and related operational activities.You will report to Operations Supervisor or Manager.

The role is based at our Stockholm site and requires a 5 day/ week full day on-site presence.

Tasks and Responsibilities

Fulfilment & Operations

• Perform operational activities related to order fulfilment, including preparation, inspection and handling of outgoing products.
• Support daily production and fulfilment requirements to ensure customer orders are completed accurately and on time.
• Perform repetitive operational tasks with a high level of precision, consistency and attention to detail.
• Support other areas of Operations when required to meet daily workload and production requirements.

Inventory Management

• Receive, count, inspect and record incoming inventory.
• Maintain accurate inventory usage and support alignment between physical inventory and system records.
• Support inventory-control activities and report discrepancies or issues when identified.
• Handle products and materials according to defined operational and security requirements.

Quality & Documentation

• Carry out quality inspections of physical products using defined procedures and basic measuring equipment such as scales and rulers.
• Identify, document and communicate quality, logistics or operational issues for corrective action.
• Prepare and maintain operational documentation and process instructions.
• Follow established procedures and escalate issues that may affect quality, inventory accuracy or fulfilment performance.

Workplace, Safety & Security

• Maintain a clean, organised and safe working environment.
• Follow Yubico's operational, security and privacy requirements.
• Handle products, equipment and materials responsibly and in accordance with established procedures.
• Support continuous improvement by identifying issues and suggesting practical improvements to daily ways of working.

Basic Requirements

• Previous experience working in a supply chain, warehouse, fulfilment, production or similar operational environment.
• Strong attention to detail and ability to perform repetitive tasks accurately and consistently.
• Comfortable working with operational systems and performing basic data entry; experience with NetSuite and Google Workspace is an advantage.
• Previous experience with physical-product quality control or inspection is an advantage.
• Positive, practical mindset with a willingness to learn and contribute to continuous improvement.
• Ability to occasionally work extended hours when operational requirements demand it.
• Ability to safely lift items weighing up to approximately 15 kg.
• Occasional travel to other Yubico locations, customer sites or company events may be required.
• Relevant studies in science, mathematics, engineering, manufacturing or a related field are considered an advantage.