Is the Operations Associate, New Grad (Mexico) role remote?

No — this is an on-site role in Mexico City, Mexico.

How much experience is required?

0–1 years of relevant experience for this Operations Associate, New Grad (Mexico) role.

Where is the role based?

Stripe is hiring for this position in Mexico City, Mexico.

What seniority level is this role?

Stripe targets junior candidates for this position.

Is this full-time or contract?

Full-time for this Operations Associate, New Grad (Mexico) role at Stripe.

Operations Associate, New Grad (Mexico) at Stripe

Joblaze summary

The Operations Associate role at Stripe involves troubleshooting complex issues, analyzing processes, and implementing changes to enhance operational efficiency and user experience. Candidates should possess strong analytical skills, effective communication abilities, and a user-first mindset, with a focus on problem-solving. This position is ideal for recent graduates or those with limited experience who thrive in collaborative environments and are eager to learn about financial operations. The Mexico City team emphasizes innovation and inclusivity, making it a dynamic place for new talent.

Joblaze insights

Listed about 3 months ago on Joblaze — tracked directly from Stripe's career page.
Stripe has 567 other open roles including Account Executive, Enterprise Platforms, Tier 2 Grower, Account Executive, Product Sales - Money Management ASEAN, Account Executive, Product Sales- Money Management ANZ.

Quick facts

Is the Operations Associate, New Grad (Mexico) role remote?: No — this is an on-site role in Mexico City, Mexico.
How much experience is required?: 0–1 years of relevant experience for this Operations Associate, New Grad (Mexico) role.
Where is the role based?: Stripe is hiring for this position in Mexico City, Mexico.
What seniority level is this role?: Stripe targets junior candidates for this position.
Is this full-time or contract?: Full-time for this Operations Associate, New Grad (Mexico) role at Stripe.

From the original posting

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth.

About the team

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you'll do

Responsibilities

Have the opportunity to join an operations team across Risk, Product Support, and Financial Crimes
Troubleshoot and solve complex problems
Analyze our processes and instigate changes to help scale our operations and improve user experience
Work closely with other Stripe teams across the globe
Gain unique insights into how thousands of businesses on Stripe scale and operate
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization
Be a part of building a brand-new team and operational culture for Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

You are a recent graduate with less than 12 months of full-time working experience or a 2025 or 2026 graduate with full-time availability.
You have excellent English communication skills, both written and verbal.
You have a user-first mindset and are energized by the challenge of solving difficult problems.
You excel in analytical thinking and problem solving.
You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges.
You have a process-oriented mindset and ability to get things done.
You enjoy working in an in-office environment with strong cross-team collaboration and support.
You are able to prioritize and enjoy working in a quick-moving environment.
You are humble and have a proven track record for working well across teams and with external partners.