Partner Delivery Manager, Navy & Marine Corps Delivery Team

Consequential Work. Dedicated People.

Why This Role Exists

This role onboards new commands, helps existing customers realize sustained operational value, and supports qualified growth opportunities. You will strengthen adoption through exercises and planning events, help Growth achieve success with well-scoped pilots, and turn maritime and expeditionary experience into repeatable delivery practices. This is an individual contributor role reporting to the Navy & Marine Corps Delivery Operations Manager.

What You’ll Do

• Own assigned new-command onboardings from the Growth handoff through a conditions-based transition to Mission Success. Define customer outcomes, coordinate delivery, and surface risks early.

• Help Navy and Marine Corps planners translate maritime and expeditionary processes into useful Onebrief workflows; train and coach users in person and remotely, including on coordination across commands and echelons.

• Support existing customers alongside Mission Success through exercises, planning events, workflow improvements, training, and coordinated issue resolution so they realize sustained operational value.

• Partner with Growth and Mission Success on scoped demonstrations, pilots, and net-new and expansion opportunities. Define the customer problem, required resources, success criteria, and next decision.

• Build proficiency in Onebrief and Onebrief AI, and provide basic Atom Engine support in partnership with the Atom Engine Delivery Team.

• Share customer needs, product feedback, and after-action lessons with the appropriate teams; turn validated insights into reusable workflows, demonstration assets, and delivery playbooks.

• Remain comfortable and ready to pivot beyond your primary customer base to support other customers, delivery teams, and surge requirements as GDT priorities evolve.

Minimum Qualifications

• Experience supporting operational planning, coordination, or execution within the U.S. Navy or Marine Corps, or a comparable joint maritime or expeditionary headquarters.

• Working knowledge of Navy or Marine Corps staff structures and planning processes, with the ability to navigate stakeholders across commands and echelons.

• Experience independently coordinating a complex onboarding, implementation, exercise, or operational event across multiple stakeholders.

• Ability to build trust with customers, teach new tools and workflows, and communicate clearly with operational and technical stakeholders.

• Strong technical aptitude and the ability to learn complex software, troubleshoot initial issues, and coordinate resolution. Experience implementing software or leading change across classified and unclassified environments.

• Current Top Secret clearance with eligibility for SCI, ability to access DoD facilities, and readiness to travel more than 50% of the time, both within the continental United States and internationally.

Preferred Qualifications

• Experience with the Navy Planning Process, Maritime Operations Centers, fleet staffs, the Marine Corps Planning Process, or Marine Air-Ground Task Force planning.

• Experience coordinating planning or operational workflows across multiple fleets, commands, or partner organizations.

• Experience with maritime or expeditionary exercises, modeling and simulation, or customer-facing demonstrations.

Indicators of Success

Customer needs and priorities evolve, and success in this role requires adaptability and resilience. The outcomes below illustrate what success typically looks like approximately six months into the role:

• Assigned onboardings and delivery commitments meet customer-agreed outcomes, with risks surfaced early and a clear handoff to Mission Success.

• Existing customers receive effective exercise, planning, or workflow support that helps them realize operational value.

• Scoped demonstrations, pilots, or expansion engagements contribute to clear customer decisions, and internal partners receive actionable customer feedback.

• Validated lessons or assets are reused by the team, reducing preparation effort or time-to-value for a comparable engagement.