Partnerships Manager

Relay has an amazing story to tell to SMBs, and working with the companies that our customers trust is an excellent way to communicate that message, attract new customers, and build our brand. Partnerships will be a defining channel for Relay’s growth. As our Partnerships Manager, reporting to our Director of Partnerships, you’ll play a key role in scaling with existing partners, driving high-quality leads through partner marketing, and creating an outsized business impact.

What You’ll Be Doing

• Manage day-to-day relationships with our active partners, identifying and unlocking opportunities for growth, and ensuring they receive timely support, data, and insights

• Build clear reporting and analyze data that helps Relay and partners understand performance and opportunities for improvement

• Own the partner marketing cycle: planning, scheduling, executing, and optimizing campaigns. Develop content, create assets, and draft messaging when necessary

• Identify, establish, and foster relationships with the top software companies that our customers are using

• Build alignment across marketing, sales, and other internal teams, as well as external stakeholders, to deliver on team KPIs

• Working to build AI tooling that runs the function. Research, data analysis and insights, call prep, proposal drafting, performance analysis, operations, and more

Who You Are

• You have 3+ years of experience in Partnerships, Marketing, Sales, or a related field (unique backgrounds are encouraged to apply)

• You build with AI, not just chat with it. You have built workflows, agents, or automations that provide clear impact

• You have independently owned complex projects, either internally or externally, that drove material company impact

• You love working with people and nurturing long-term relationships

• You love systematic execution: you are a strong project manager who can navigate internally to bring a project to life and coordinate internal stakeholders to deliver within timelines

• You're metrics-oriented and results-driven: you have created tangible company and customer value and don’t shy away from quantitative targets

• You have a get it done mindset: from pitching world-class partnerships, to dealing with customer support issues, to planning and running marketing campaigns, nothing will be too big or small for this individual

• You are passionate and dedicated to your craft: you love learning, growing, and doing career-defining work is what excites you. You bring a learner's mindset

• You're a craftsperson: you can take a vision, ask probing questions, adjust where necessary, and execute

• You're proactive, self-sufficient, and capable of creating structure and direction for yourself and others

Bonus Points

• You have experience in fintech, startups, and/or the SMB space

• You have functional knowledge of SQL, BI tools (Metabase/Tableau), Google Sheets/Excel, HubSpot, and Salesforce

The Interview Process

• Stage 1: A 45-minute Google Meet video call with a member of the Talent team

• Stage 2: A 60-minute deep-dive Google Meet with our Director of Partnerships

• Stage 3: A take-home case study followed by a 60-minute Google Meet with members of our marketing and sales teams

• Stage 4: A 45-minute in-person interview with a member of the Leadership team

The annual salary range for this role is $105,300 - $128,700 CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $117,000 CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role’s defined expectations or an expanded scope from day one.

• You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar.