Investigate high-risk accounts and enhance fraud detection strategies in a fully remote role at Stripe.
Posted by employer 16 hours ago
First seen on Joblaze 6 hours ago
Last verified on the company career page 6 hours ago
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In the role of Payments Fraud Investigator at Stripe, the individual will focus on analyzing high-risk accounts to detect and mitigate various forms of fraud, including card testing and account takeovers. Key skills include a strong background in complex investigations, risk management, and data analysis, particularly using SQL. This position is suited for experienced professionals with a proactive mindset and a user-centric approach, ideally those with a background in payments or fintech. The role involves collaboration across teams and may require occasional travel for training and knowledge-sharing.
Quick facts
- Is the Payments Fraud Investigator role remote?
- Yes — Stripe lists this as a fully remote position.
- How much experience is required?
- At least 5 years of relevant experience for this Payments Fraud Investigator role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: SQL.
- What seniority level is this role?
- Stripe targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Payments Fraud Investigator role at Stripe.
From the original posting
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
What you’ll do
As a Payments Fraud Investigator, you’ll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You’ll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential to developing and enhancing investigative processes and programs.
Responsibilities
- Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
- Lead root-cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks in collaboration with key stakeholders
- Drive cross-functional projects aimed at refining operational processes and tools and enhancing the detection and management of fraudulent accounts across our global analyst network
- Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency, distributed fraud attacks
- Communicate regular updates during team and organization-wide business reviews, summarize the outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
- Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, identify challenges, and enhance analyst performance to improve overall outcomes
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of experience conducting complex investigations
- 3+ year of experience leading risk-related projects and initiatives and collaborating effectively with cross-functional stakeholders
- Demonstrated ability to leverage data to propose solutions to both tactical and strategic challenges
- A proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements
- A user-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset
- Ability to travel to vendor locations for up to 10% of the year
Preferred qualifications
- Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
- Experience investigating and mitigating card-testing and account-takeover attacks
- Experience designing fraud and risk workflows, analyst tooling, processes, and procedures
- Strong proficiency in using SQL to analyze data, generate insights, and create dashboards and visualizations