People Systems Engineer

An overview of this role

At GitLab, People technology never stands still, and as a People Systems Engineer, you’ll build what keeps it moving. Reporting to the Senior Director, People Technology, and working alongside our Lead People Systems Engineer, you’ll design, build and maintain the automations, integrations and AI-powered workflows that connect Workday, Greenhouse, Slack and the tools that power our global workforce. You’ll own features from request through tested code, deployment and ongoing reliability across Workato, Google Cloud and Claude. With an AI-forward mindset, you’ll rethink how People work gets done, eliminating manual effort and creating streamlined, delightful experiences for team members. If you think like a software engineer, love solving puzzles and want to grow your career at the intersection of people systems, AI and automation in an all-remote, async-first environment, this is your role.

What You’ll Do

• Build, test and maintain People system automations and integrations across Workato, Google Cloud Platform, Claude, Workday, Greenhouse and GitLab, owning your features from design through deployment.
• Develop integrations between Workday, Greenhouse, Slack and internal tools using Workday Web Services (WWS) and Slack’s API and Bot SDK, and build Slack apps and bots that turn manual steps into simple, automated workflows for team members around the world.
• Write clean, readable automation code in Ruby or a comparable scripting language, stored and versioned in GitLab, with clear documentation and peer code reviews.
• Keep pace with a high-growth company by monitoring integration health, troubleshooting failures quickly and fixing root causes so our automations stay reliable at scale.
• Ship changes safely through GitLab CI/CD pipelines, following testing, change-management and Sarbanes-Oxley (SOX) IT general controls (ITGC) standards with care.
• Lead with AI: use AI tools, large language models (LLMs) and Model Context Protocol (MCP) frameworks, including Claude, every day to accelerate development, prototype AI agents and reimagine how People work gets done, then share what you learn so the whole team moves faster.
• Look past the surface of a request to find the real problem, then recommend and build solutions that are durable, scalable and easy to support. Partner with People Technology Analysts on configuration, testing and releases, and with Information Security, IT and AI Engineering on security and standards.
• Raise the bar for how automations are architected, documented and maintained, learning from and contributing alongside our Lead People Systems Engineer.

What You’ll Bring

• Hands-on experience building automations or integrations, ideally with human resources or business systems.
• Experience writing and maintaining code in Ruby or a comparable scripting language, such as Python or JavaScript, and a willingness to learn Ruby if you haven’t already.
• Hands-on experience with Workato or a comparable integration platform as a service (iPaaS) in a production environment.
• Experience working with APIs and web services, including REST and SOAP, and an understanding of how data moves between systems.
• Proficiency with Git for version control and code review; you treat automation code like production software.
• A forward-thinking, AI-forward mindset: you use AI tools every day to automate tasks, speed up development and improve processes, and you’re energized by what AI makes possible next.
• The ability to work independently, solve problems with curiosity, come with options and a recommendation, and collaborate openly. You protect highly confidential information and take ownership of code quality, reliable outcomes and the end user’s experience.
• Additional relevant experience includes Workday integrations (WWS, Reporting as a Service or Workday Studio), Slack apps or bots, CI/CD pipelines, Google Cloud Platform or Amazon Web Services, Docker or Kubernetes, building with LLMs, AI agents or MCP frameworks, SOX ITGC controls, Greenhouse, Serval, Google Workspace, or all-remote and asynchronous work. A related computing degree or equivalent experience is also welcome; none of these is required.

About the team

The People Technology team is building the systems foundation that lets GitLab scale as a global, all-remote company. We’re always raising the bar for what People technology can do, improving reliability, usability and intelligence across the platforms that power our People organization. We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work. If you want to grow your career building something that matters at a company working at the edge of what’s possible, this is the team.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support