Presales Consultant
Join Ada as a Presales Consultant to drive AI solutions for customer service in a fully remote role.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Take full technical ownership of a North American book of Account Managers and Account Executives
- Win deals with custom, prospect-branded demos of Ada
- Lead technical evaluations and proofs of concept
- Set every closed deal up for a fast launch
- Own the technical answers to RFPs and security questionnaires
Must have
- 3-5 years in presales, solutions consulting, or presales engineering
- Proven track record of winning deals
- Strong understanding of AI technologies
- Technical proficiency with APIs and SaaS platforms
- Exceptional communication and relationship-building skills
AI in the day-to-day
Engineers work with cutting-edge AI tools and enhance expertise in leveraging large language models.
Requirements
- Experience
- 3–5 years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Presales Consultant at Ada plays a crucial role in driving technical discussions with potential clients, focusing on understanding their challenges and demonstrating how Ada's AI solutions can enhance their customer service operations. This position requires a solid grasp of AI technologies, particularly generative models, along with experience in SaaS platforms and APIs. Ideal candidates will have 3-5 years in presales or solutions consulting, showcasing a proven ability to communicate value and win deals. Ada's emphasis on personal growth and innovation positions this role within a forward-thinking team dedicated to transforming customer service.
Joblaze insights
- Listed yesterday — first seen on Joblaze October 17, 2026. Last confirmed on Ada's careers page October 17, 2026.
- Salesforce appears in 7.4% of 122 comparable mid sales/marketing roles in Canada; HubSpot appears in 0.8% of 122 comparable mid sales/marketing roles in Canada.
Quick facts
- Is the Presales Consultant role remote?
- Yes — Ada lists this as a fully remote position.
- How much experience is required?
- 3–5 years of relevant experience for this Presales Consultant role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, APIs, HubSpot, SaaS, Salesforce, Shopify.
- What seniority level is this role?
- Ada targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Presales Consultant role at Ada.
From the original posting
About Us
Learn more at www.ada.cx.
About the Role
We're seeking a Presales Consultant to join our North American Solutions Consulting team and be the technical voice in some of Ada's most important deals. You'll partner with our Account Managers and Account Executives to run discovery with customer service leaders, uncover what's really holding their operations back, and show them, with working demos built in Ada, what an AI agent can do for their customers across chat, email and voice.
This is a hands-on role. You'll design automation-first solutions for complex deals, help clients see where generative AI fits their business, and bring what you hear in the field back to our Product and Engineering teams so it shapes what we build next.
Outcomes
- Take full technical ownership of a North American book of Account Managers and Account Executives within your first quarter, from first discovery call through technical scoping
- Win deals with custom, prospect-branded demos of Ada across chat, email and voice, and build reusable demo assets the whole team can use
- Lead technical evaluations and proofs of concept that turn interested buyers into confident ones
- Set every closed deal up for a fast launch with a clear technical scoping handoff to our Professional Services team
- Own the technical answers to RFPs and security questionnaires on your deals
- Grow technical win rate, influenced pipeline and closed ARR across your book, and turn recurring product gaps from the field into input for Product and Engineering
About You
- 3-5 years in presales, solutions consulting, or presales engineering
- Proven track record of winning deals by communicating value and differentiation
- Strong understanding of AI technologies, including LLMs and generative models, and their business applications
- Technical proficiency with APIs, SaaS platforms (e.g. Salesforce, Shopify, Zendesk, HubSpot), and integration methodologies
- Exceptional communication, storytelling, and relationship-building skills
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Benefits & Perks
Standard company text repeated across Ada's postings is omitted here.