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Principal, Business Operations - Pro

Lead cross-functional projects and support decision-making to drive success in Kraken's Pro organization.

Location
United States
Compensation
Not disclosed
Level
principal
Type
full time

Posted by employer 2 months ago

First seen on Joblaze 2 months ago

Last verified on the company career page 11 hours ago

What you'll build

  • Build operating rhythms and forums
  • Lead cross-functional projects
  • Support leadership in decision-making
  • Maintain systems for reporting and business reviews
  • Identify bottlenecks and propose improvements

Must have

  • 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar roles
  • Strong project management skills
  • Comfortable with data interpretation
  • Excellent communication skills
  • Highly organized and detail-driven
  • Experience collaborating across multiple teams

Nice to have

  • Belief in Kraken’s mission

Requirements

Experience
5–7 years

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

In the role of Principal, Business Operations at Kraken, the individual will focus on establishing operational frameworks and leading cross-functional projects essential for the Pro organization’s success. Key skills include strong project management, data interpretation, and effective communication across various teams. This position is ideal for candidates with 5-7 years of experience in business operations or related fields, who are self-starters capable of navigating ambiguity. The role supports a mission-driven company that emphasizes financial freedom and inclusion through cryptocurrency.

Joblaze insights

  • Listed about 2 months ago — first seen on Joblaze September 10, 2026. Last confirmed on Kraken's careers page November 12, 2026.
  • This exact title is also open at 1 other location at Kraken: United Kingdom.

Quick facts

How much experience is required?
5–7 years of relevant experience for this Principal, Business Operations - Pro role.
What seniority level is this role?
Kraken targets principal-level candidates for this position.
Is this full-time or contract?
Full-time for this Principal, Business Operations - Pro role at Kraken.

From the original posting

 
 

The opportunity

  • Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.

  • Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.

  • Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.

  • Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.

  • Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution.

  • Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility.

  • Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through.

  • Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently.

  • Use business intelligence and data to support PMs and leadership across Pro, cutting through competing priorities and surface the best opportunities.

  • Partner with Compliance and Legal teams to find ways to improve product experience.

 
 

What you bring

  • 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact.

  • Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1.

  • Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight.

  • Excellent communicator who can adapt across audiences — from execs to cross-functional ICs.

  • Highly organized, detail-driven, and biased toward follow-through and execution.

  • Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist.

  • Experience collaborating across product, engineering, compliance, legal, finance, and marketing.

  • Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto.

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