Join Sierra as a Product Manager to build AI agents that enhance customer experiences for leading companies.
Posted by employer 11 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 19 hours ago
Skills & Technologies
AI in the day-to-day
Build Enterprise-grade AI Agents that handle thousands of customer conversations a day.
Requirements
- Experience
- 5–7 years
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Product Manager for Agent Development at Sierra, the individual will focus on collaborating with engineers and clients to create AI agents that manage extensive customer interactions. Key skills include a strong background in product management, technical communication, and familiarity with AI technologies, particularly in crafting tailored solutions for diverse business needs. This position is ideal for someone with 5-7 years of experience in technical product development, who can effectively bridge the gap between technical and non-technical stakeholders.
Joblaze insights
Quick facts
- Is the Product Manager, Agent Development (Italian speaking) role remote?
- No — this is an on-site role in London.
- How much experience is required?
- 5–7 years of relevant experience for this Product Manager, Agent Development (Italian speaking) role.
- Where is the role based?
- Sierra is hiring for this position in London.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Go, React, TypeScript.
- What seniority level is this role?
- Sierra targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Product Manager, Agent Development (Italian speaking) role at Sierra.
From the original posting
What you'll do
Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
Discover and assess their requirements.
Prepare and present demonstrations of Sierra’s agent.
Address and overcome technical challenges in the business process by working with technical counterparts.
Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
Become trusted advisors and drive strategic technical strategies for our customers.
Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
What you’ll bring
5-7+ years experience in product development of highly technical products.
Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
Experience crafting and tailoring a message for potential customers, including executives.
Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
Degree in a technical or related field, or equivalent professional experience.
Even better...
AI-related experience (experience with product development for AI agents a plus).
Some coding experience with React, Typescript, and Go.
MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
Past roles that interface with end customers to influence software development.
Our values
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Flexible (unlimited) paid time off
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Free alphorn lessons
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