Product Manager - Platform

About the Role

As Mixpanel scales into the enterprise, this role is strategic: you'll own the systems and surface area that determine whether IT and security teams can confidently standardize on Mixpanel. Product Platform's mission is to earn the trust of enterprise-grade customers — organizations with formal procurement, security review functions, and a long institutional memory of rolling software out — across three dimensions: reliable performance at scale, security and compliance, and frictionless adoption by large organizations.

You'll own Mixpanel's core enterprise management surface: identity and access management (RBAC, SSO, passkeys, audit logging), admin and account orchestration (settings, provisioning, organization setup), the public API and extensibility surface, and the consistency of the design system and shared components every product team builds on. The surface area is growing, too — conversations are underway about extending the platform's remit into adjacent areas like plan management as Mixpanel's enterprise footprint expands.

What You'll Do

• Define and drive the roadmap for Mixpanel's enterprise management surface — identity and access management, SSO and authentication, audit logging, admin controls, and account/org settings
• Anticipate requirements from enterprise security reviews, compliance obligations, and the large organizations evaluating Mixpanel, and translate them into a prioritized roadmap
• Own the consistency and reliability of shared platform foundations — the design system and components, public APIs, and the patterns every other product team builds on
• Partner with engineering leads on architecture-level tradeoffs: reliability and performance at scale, and what belongs in the platform versus what individual product teams own
• Build the business case for platform investments, making the indirect ROI of trust, security, and compliance work legible to leadership
• Stay directly connected to enterprise customers and the GTM teams (Sales, CS) who see platform gaps show up in live deals, and translate that signal into roadmap decisions
• Define and maintain measurement standards for platform health — reliability, security posture, and the onboarding experience for large organizations
• Help shape how the platform's remit evolves as Mixpanel's enterprise footprint grows, including adjacent surface area like plan management

What We're Looking For

• 5+ years of PM experience owning meaningful, technically complex problems end-to-end
• Direct experience with identity, access management, enterprise administration, or security-adjacent product work
• Systems thinker who understands how platform-layer decisions ripple across products, user journeys, and engineering teams
• A track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without relying on formal authority
• Experience building business cases for security, compliance, or infrastructure investments with long or indirect ROI
• Technical fluency with engineers on identity, auth, and security infrastructure tradeoffs
• Clear, direct written and verbal communication

Nice to Have

• Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns
• Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM
• Hands-on Mixpanel user
• Experience at a company navigating single-product to multiproduct platform complexity