Product Operations Contractor
Own account provisioning for a cybersecurity startup during UK business hours in a hybrid NYC role.
Posted by employer 11 hours ago
First seen on Joblaze 9 hours ago
Last verified on the company career page 9 hours ago
Skills & Technologies
What you'll build
- Own account provisioning end-to-end during your shift
- Fix and resolve flagged account issues
- Monitor the provisioning-issues channel
- Use AI tools to work efficiently
- Hand off cleanly to the core hours team
Must have
- Has a 4-year degree or is currently pursuing one
- Extremely detail-oriented
- Organised under pressure
- Self-directed
- Interested in AI
- Adaptable
Practical constraints
- UK business hours
- Mon-Fri, 7am-3pm ET
- Hybrid, 3 days/week
AI in the day-to-day
Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently.
Requirements
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.
Benefits
Joblaze summary
The Product Operations Contractor at Adaptive Security is responsible for managing the end-to-end process of account provisioning during UK business hours, focusing on setting up demo accounts and resolving any issues that arise. This role requires strong attention to detail and the ability to use AI tools effectively, particularly in a fast-paced startup environment. Ideal candidates are self-directed, organized, and possess a technical aptitude, with a background that values reliability over specific field experience. Adaptive Security is a growing cybersecurity startup, emphasizing a collaborative and supportive team culture.
Joblaze insights
- Listed today — first seen on Joblaze September 21, 2026. Last confirmed on Adaptive Security's careers page September 21, 2026.
- This exact title is also open at 2 other locations at Adaptive Security: Los Angeles, United States, NYC.
- AI/ML appears in 2.8% of 9578 comparable other roles in United States; Automation appears in 0.9% of 9578 comparable other roles in United States.
Quick facts
- Is the Product Operations Contractor role remote?
- It's hybrid — Adaptive Security expects some on-site time in New York City, United States.
- Where is the role based?
- Adaptive Security is hiring for this position in New York City, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Automation.
- Is this full-time or contract?
- Contract for this Product Operations Contractor role at Adaptive Security.
From the original posting
Product Operations Contractor – UK Hours
New York City (hybrid, 3 days/week) | Contract, 40hrs/week |
Mon-Fri, 7am-3pm ET | Ongoing, paid hourly
About Adaptive Security
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, we announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from a16z, the OpenAI Startup Fund, and Abstract Ventures — marking NVIDIA's first AI cybersecurity investment.
Adaptive was founded by Brian Long and Andrew Jones, who previously co-founded Attentive ($500M+ ARR, $10B+ valuation) and TapCommerce (acquired by Twitter). Trusted by leading banks, healthcare organisations, and technology companies, Adaptive protects teams from AI-powered threats including deepfakes, smishing, and voice scams.
The Role
We're looking for a reliable, detail-oriented operations contractor to own account provisioning during UK business hours. This is an ongoing role with no fixed end date — we're building long-term coverage, not filling a temporary gap. The role is 100% focused on account provisioning: setting up deepfake demo accounts for demos booked by our BDR and AE teams, and resolving flagged issues when they come in.
What You'll Do
Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team
Fix and resolve flagged account issues as they come in
Monitor the provisioning-issues channel during your shift and escalate appropriately
Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently
Hand off cleanly to the core hours team at the end of your shift
Who You Are
Has a 4-year degree or is currently pursuing one — we care more about reliability, technical aptitude, and judgment than field of study
Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy
Organised under pressure: you can juggle competing requests and prioritise without dropping the ball
Self-directed: comfortable working independently during your shift without constant oversight
Interested in AI: curious about AI tools and use them to make your work faster and better
Adaptable: comfortable in a fast-paced, high-growth startup environment
Low ego, high reliability: you show up, do the work, and take pride in execution quality
What We Offer
A key role at a company redefining cybersecurity for the AI era
Hybrid NYC office (ideally 3 days/week)
A high-performance, supportive team where your contribution is visible and valued
Access to resources and mentorship to grow your skills throughout your contract
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