Posted by employer 1 week ago
First seen on Joblaze 1 week ago
Last verified on the company career page 22 hours ago
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Product Support Analyst at Workato is responsible for troubleshooting and resolving customer issues related to the company's automation platform, ensuring a smooth user experience. Key skills include proficiency in SQL, API integrations, and a solid understanding of software development processes. This role is ideal for individuals with a background in technical support or customer service, particularly those who have experience in SaaS environments. Workato emphasizes collaboration within its support team to enhance customer satisfaction and product usability.
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