Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
In this role, the Product Support Specialist II at Shippo focuses on resolving customer inquiries and technical issues related to the company's shipping software. The position requires proficiency in troubleshooting, strong communication skills, and familiarity with APIs and software integrations. This role is well-suited for individuals with a background in customer support or technical support, particularly those with experience in SaaS environments. Shippo emphasizes a collaborative team culture, which supports professional growth and knowledge sharing.
Joblaze insights
- Listed yesterday on Joblaze — tracked directly from Shippo's career page.
- Shippo has 9 other open roles including Senior Software Engineer, WebApp, Principal PM, API Platform, Software Engineer III, Labels.
Quick facts
- Is the Product Support Specialist II role remote?
- Yes — Shippo lists this as a fully remote position.
- What seniority level is this role?
- Shippo targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Product Support Specialist II role at Shippo.