Manage project scope, time, and costs while ensuring customer satisfaction in a fast-paced environment.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
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Requirements
Not disclosed in this posting: work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Project Manager III at OpenGov is responsible for overseeing the deployment of solutions for multiple clients, ensuring that project scope, timelines, and deliverables are met while maintaining effective communication with stakeholders. This role requires a strong background in project management within a SaaS environment, along with technical proficiency and analytical skills to navigate complex projects. Ideal candidates will have at least three years of relevant experience and a familiarity with government budgeting practices. OpenGov fosters a fast-paced, results-oriented culture, emphasizing innovation and collaboration.
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From the original posting
The Project Manager III will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results.
Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers
Ability to organize and manage a portfolio of projects, with responsibilities varying based on each project's complexity, size, and scope.
Be a primary point of contact for project implementation activity
Establish project command and control of project delivery both internally and externally
Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders
Participate in the sales process as needed
Prospect specific implementation approaches, scope, and plans
Support Statement of Work creation on an as-needed basis
Identify early signs of project and customer risks and devise appropriate risk response strategies
Occasionally travel to customer sites to conduct training and solidify customer relationships
Assist in enhancing our methodology of project delivery of our growing set of solutions
Minimum of 3 years of project management or related experience in a SaaS environment
Strong aptitude of technology tools and solutions
Extra strong analytical thinking, strong system perspective, and diligent process analysis skills
Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view
Ability to adapt to a rapidly changing product and respond strategically to customer needs
Technical aptitude and proficiency with Professional Services and CRM tools
Experience with government budgeting concepts and practices and/or finance/budgeting solutions is a strong plus
Compensation:
Chicago, IL: $105,000 - $120,000
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Professional development and growth opportunities
Standard company text repeated across OpenGov's postings is omitted here.