Manage customer onboarding projects for a SaaS company in the restaurant industry, ensuring timely and quality implementations.
Posted by employer 1 year ago
First seen on Joblaze 5 days ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Project Manager for Implementation at Restaurant365 is responsible for overseeing customer onboarding projects, ensuring they are completed on schedule and meet quality standards. This role requires strong skills in project management and collaboration, as the PM works closely with Implementation Specialists and Solutions Architects to navigate challenges and align stakeholders. Ideal candidates will have experience in project management, particularly in SaaS or related fields, and a background that supports effective communication and problem-solving. The position is part of a team dedicated to continuous improvement and delivering consistent results.
From the original posting
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Project Manager plays a pivotal role in planning, coordinating, and delivering customer onboarding projects—primarily in mid-market and select enterprise segments. This role ensures implementations are executed on time, within scope, and to R365’s quality standards, while providing a consistent, professional experience for customers throughout the process.
The Project Manager partners closely with Implementation Specialists, Solutions Architects, and cross-functional teams to keep projects on track, remove blockers, and align stakeholders. While focused on individual project execution, the PM also contributes to process improvements, playbook adoption, and delivery consistency across the Professional Services organization.